Human Resources Generalist (Ojo Caliente)

Ojo Spa Resorts seeks a Human Resources Generalist to join the HR Department at Ojo Caliente Mineral Springs Resort and Spa.

Our HR Generalist office is located in the stunning high desert landscape of Ojo Caliente, NM. Known for its legendary natural mineral hot springs, Ojo Caliente Mineral Springs Resort and Spa offers a serene environment where healing and relaxation take center stage. Employees enjoy complimentary access to our soothing pools Monday through Thursday with a guest, as well as discounted rates on spa treatments and dining.

Beyond the thermal waters, Ojo Caliente features beautiful hiking trails, cozy accommodations, a historic bathhouse, and opportunities to engage with a vibrant team that values collaboration, authenticity, and service excellence.

We are seeking a Human Resources Generalist to support the HR needs of the Ojo Caliente team and, at times, assist with operations at our sister property, Ojo Santa Fe Spa Resort.

Key HR functions include:

• Recruitment and Retention
• Orientation and Onboarding
• Employee Relations
• HRIS (Paylocity)
• Total Rewards: PTO, FMLA, Benefits, Discounts, Perks, EAP
• Safety/Workers Compensation
• Job Descriptions
• Performance Management
• Training and Development
• General HR Department Operations at Ojo Spa Resorts

Reporting to the Director of Human Resources and matrixing to the Human Resources Manager, you will help ensure consistency and compliance across both resort locations while delivering exceptional support to resort leaders and team members.

Our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs.

Our CORE VALUES are: accountability ~ authenticity ~ diversity ~ excellence ~ gratitude ~ happiness ~ integrity ~ mindfulness ~ respect ~ teamwork

This is a great opportunity to grow professionally and contribute to a high-performing HR team. If you are passionate about people, hospitality, and our mission, we’d love to hear from you!

1. Bachelor's degree in Human Resources or other business-related field or an equivalent amount of experience and training preferred.

2. A minimum of three years HR experience in a majority of the functions listed above.

3. Prior HR experience in the hospitality industry a plus.

4. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

5. Knowledge of HR-related laws, regulations, and best practices.

6. Proficiency in Microsoft Office and HR-related software and systems.

7. Excellent communication, organizational, and interpersonal skills.

8. Ability to maintain confidentiality and handle sensitive information with discretion.

9. Strong attention to detail and accuracy.

10. Ability to work independently and collaboratively as part of a team.

11. Strong organizational skills, with the ability to manage multiple priorities and deadlines.

12. Due to the natural environment of Ojo Spa Resorts, must be comfortable outdoors, navigating uneven ground, diverse terrain, and multiple stairs.

13. Ability to sit for long periods of time, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 40 pounds or less.

14. The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.

Ojo Spa Resorts Discounts and Perks: 

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

• Mission based company with values you can trust
• Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
• Employee Assistance Program (EAP) 
• Paid Sick Time
• Paid Time Off
• Ongoing training to build critical skills for current and future roles
• Numerous Growth & Developmental Opportunities
• Competitive Compensation
• Discounted Employee Lunch
• Free Lunch/Dinner on Thanksgiving & Christmas
• Employee Appreciation Lunches 
• Above and Beyond Awards - Ojo Bucks
• Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
• 40% off Spa Treatments (includes private pools and private Ojitos)
• 40% off at the Restaurants
• 20% off at the Gift Shops
• Discounted Lodging Rate
• Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken, Temazcal Renewal Ceremony (if space available) & Birthday Ojo Bucks Vouchers

Ojo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats

Ojo Caliente Mineral Springs Resort & Spa is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:

• Only 25 miles away from Espanola, NM. 
• Abiquiu, NM, is located only 31 miles away from our resort. 
• Pojoaque, NM, is conveniently located only 34 miles away. 
• Taos, NM, is a short 40-mile drive from Ojo Caliente. 
• Los Alamos, NM, is just 42 miles away. 
• Santa Fe is 50 miles away. 

Join us now and become an essential part of the Ojo Caliente Mineral Springs Resort & Spa family. Make Ojo Spa Resorts your next career destination!

To learn more about Ojo Spa Resorts, please visit: https://ojosparesorts.com