Human Resources - HR Coordinator

Starting Wage: $21.00 hour

The Human Resources (HR) Coordinator acts as the initial point of contact to Team Members and guests, and provides administrative support to the Human Resources Team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for managing front desk operations, including greeting visitors, answering inquiries, and directing calls.
• Responds to questions from Team Members by phone and in person, providing general employment related information.
• Stays up to date on open employment opportunities and application processes to support online and in person applicants.
• Ensures sufficient coverage of the HR walk-up window at all times.
• Understands and ensures the importance of confidentiality with documents, conversations and Team Member matters.
• Participates in the efficiency of the HR department by bringing forward suggestions and ideas to improve and streamline processes.
• Responsible for daily mail collection, distribution and HR confidential drop boxes.
• Maintains HR forms and documents in the HRIS and updates Team Member and compliance related notices.
• Creates, updates and maintains HR related forms and notices, distributing new forms and archiving old forms promptly.
• Writes and proofreads Team Member related correspondence and HR documentation as needed.
• Ensures compliance and completion of all current and terminated personnel files according to document retention procedures.
• Updates Team Member changes to ensure accuracy in the HRIS.
• Assists with organization of various Team Member programs and events.
• Maintains effective documentation of procedures and changes to ensure continuation of service delivery as needed.
• May be requested to compile data and prepare ad hoc reports.
• Provides backup for other HR Team Member responsibilities as needed.
• Other duties as directed by management.

WORK ENVIRONMENT

While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor.   The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.

EXPERIENCE, EDUCATION AND ELIGIBILITY

• Minimum age requirement for this position is 18 years old.
• High School Diploma or equivalent preferred.
• Minimum 2 years’ experience in a confidential administrative role or equal combination of education and experience.
• Must have valid driver’s license and adequate transportation for travel between casino locations.
• General understanding of computer programs, with high proficiency in all windows applications required.
• Prior Human Resources experience preferred.
• Must be highly organized and detailed oriented.  
• Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
• Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
• Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
• Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.  

PHYSICAL REQUIREMENTS

• Must be able to sit, stand and/or walk for up to 8 hours.
• Must be able to carry, reach, twist, bend and squat frequently.
• Must regularly lift and /or move up to 20 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed.

SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. 

EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.