Human Resources Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Human Resources Manager

Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Human Resources Manager serves as a culture champion and learning leader for Dellshire Resort, with primary responsibility for training, onboarding, and associate development initiatives. This role designs and delivers engaging learning experiences that prepare curators to deliver exceptional guest service while fostering a positive, inclusive, and high-performing workplace.

In addition to training leadership, this position supports associate engagement events, early-career recruitment efforts with local schools and colleges and assists with day-to-day employee relations matters. The Human Resources Manager plays a key role in creating a welcoming, people-first environment where every associate (Realm Keeper) feels valued, prepared, and inspired to grow their career at Dellshire Resort.

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

• Lead orientation programs for all new Realm Keepers.
• Develop and facilitate training sessions including service culture, brand standards, leadership development, compliance, and operational skills.
• Partner with department leaders to identify training needs and create tailored development plans.
• Maintain training calendars, materials, and tracking systems to ensure completion and compliance.
• Support leadership development workshops, supervisor training, and succession planning initiatives.
• Monitor training effectiveness through feedback, metrics, and performance outcomes.
• Typical Monday through Friday, with flexibility for evenings, weekends, or events as needed.

Associate Engagement & Culture

• Assist with planning and executing associate engagement initiatives including recognition programs, team celebrations, hiring events, and resort-wide activities.
• Support programs such as Realm Keeper of the Month, service awards, and seasonal appreciation events.
• Promote Dellshire’s culture, mission, and values through creative and meaningful experiences.
• Assist with internal communications and HR storytelling that strengthen morale and connection.

Recruitment & Community Outreach

• Support recruitment efforts through partnerships with local high schools, colleges, and community organizations.
• Attend career fairs, hiring events, and workforce development programs to build Dellshire’s talent pipeline.
• Assist with internship, seasonal, and early-career programs.
• Support hiring needs during peak seasons and events.

Employee Relations & HR Support

• Assist with employee relations matters including attendance, coaching, and policy interpretation.
• Support investigations and documentation of basic workplace concerns.
• Provide guidance to managers on performance management and corrective action processes.
• Ensure compliance with company policies, employment laws, and HR best practices.
• Maintain accurate HR records and documentation.
• Support additional HR functions and special projects as assigned.

 

What are we looking for?

Who You Are

• Bachelor’s degree in human resources, Business Administration, Hospitality, or related field preferred.
• Minimum 2 years of progressive HR experience, with strong focus on training or learning & development.
• Experience in hospitality, resort, or service-oriented environments is strongly preferred.
• Strong facilitation, presentation, and public speaking skills.
• Experience planning events or engagement initiatives are a plus.
• Working knowledge of employee relations practices and employment law.
• Proficiency in Microsoft Office and HRIS systems (Workday, ADP, or similar).
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Energetic, approachable, and passionate about people development and culture-building.

Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every interaction tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$50,000

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$60,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.