Human Resources Manager

Position Summary: The Human Resources Manager is responsible for developing and implementing HR policies, managing personnel activities, and ensuring efficient office operations. This role plays a pivotal part in fostering an inclusive and effective workplace while maintaining compliance with organizational and legal standards.

Reports to: Chief Financial Officer

Key Responsibilities:

HR Administration:

• Maintain accurate personnel records, including insurance coverage, hires, promotions, transfers, performance reviews, and terminations.
• Administer health and other benefit plans, including enrollments, terminations, and compliance with COBRA, LTD, and STD regulations.
• Reconcile monthly bills for health benefits and related expenses.

Recruitment, Onboarding and Offboarding:

• Oversee the recruitment, screening, and selection of candidates for vacant positions.
• Conduct new employee orientations and manage onboarding processes, including issuing company property such as credit cards and mobile phones.
• Conduct and document exit interviews
• Develop and manage internship program

Employee Relations:

• Foster positive employee relations through engagement initiatives, coaching, and conflict resolution.
• Administer performance evaluation processes and provide guidance on employee development.
• Plan and coordinate teambuilding events and outings to promote a cohesive workplace culture, such as the annual year end celebration and Adopt a Spot

Compensation and Benefits:

• Develop and maintain job classifications, salary structures, and compensation plans informed by market trends and organizational needs.
• Develop and maintain compensation and benefits budgets
• Lead the annual benefits open enrollment process, acting as the liaison with insurance carriers. Communicate changes and facilitate employee understanding through presentations and distributed materials.

Compliance and Representation:

• Represent the organization in personnel-related hearings, investigations, and other formal proceedings.
• Ensure compliance with employment laws, organizational policies, and industry standards.

Office and Administrative Support:

• Coordinate purchases of company-wide office supplies, such as copier paper, letterhead, and business cards.
• Plan and coordinate workstation and office equipment
• Collaborate with Building staff to monitor and coordinate office space needs
• Assist with administrative tasks within the department as needed.
• Serve as the organization’s liaison to the Norfolk Tourism Foundation.

Qualifications:

• A bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience (5-7 years in HR roles preferred).
• Strong knowledge of HR practices, employment laws, and benefits administration.
• Proficiency with HR software and payroll systems.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills, with the ability to handle sensitive and confidential information.
• Proven ability to prioritize tasks, meet deadlines, and make sound decisions under pressure.

Preferred Certifications:

• Professional certifications such as PHR, SPHR, or SHRM-CP are highly desirable.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear. Employee may have to lift up to forty pounds.