Human Resources Manager

Located in Central Florida just minutes from Walt Disney World®, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.

Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.

Job Title: HR Manager (Recruitment & Employee Relations)

Pay: $65,000 annual salary

Location: Kissimmee, FL

FLSA Status: Salary/Exempt

Note: This position is based on-site. Due to the nature of the role, which involves direct interaction with employees, managers, and leadership, the HR Manager must be present in the workplace to effectively support day-to-day operations and foster employee engagement. This is not a remote or hybrid position.

Job Responsibilities

• Manage full-cycle recruitment efforts, including workforce planning, job postings, sourcing, interviewing, and selection.
• Oversee new hire orientation and onboarding programs to ensure a smooth transition.
• Partner with department managers to understand staffing needs, ensure job descriptions are accurate, and develop effective recruitment strategies.
• Manage the applicant tracking system (ATS), ensuring timely updates and accurate candidate records.
• Track recruitment metrics (time-to-fill, source effectiveness, turnover) and recommend process improvements.
• Represent the Company at job fairs, hospitality schools, and community recruitment events.
• Act as a trusted resource for employees and managers on workplace matters, providing guidance on company policies, performance, and conflict resolution.
• Investigate and resolve employee relations issues, ensuring fair and consistent application of policies and compliance with labor laws.
• Support managers in performance management, including coaching, corrective action, and disciplinary processes.
• Promote employee engagement and recognition programs to support retention and morale.
• Maintain general knowledge of benefit programs, ensuring employees are well-informed and enrolled appropriately.
• Maintain an open-door policy and foster a positive workplace culture that reflects the organization’s values.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Partner with leadership to align HR practices with organizational goals.
• Maintain knowledge of emergency procedures, equipment locations, and reporting protocols.
• Maintain a professional appearance at all times to reflect the standards of the Company.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies, safety procedures, and brand service standards.

• Must be at least 18 years of age.
• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5+ years of progressive HR experience, with strong focus on recruitment and employee relations, with at least 2 years in a management role.
• Solid knowledge of employment laws, HR best practices, and compliance requirements.
• Experience managing high-volume or seasonal recruitment.
• Strong communication, conflict resolution, and interpersonal skills.
• Demonstrated ability to build trust and maintain confidentiality, and professional integrity.
• Proficiency in HRIS and applicant tracking systems.
• Excellent attention to detail, multi-tasking, and time-management abilities.
• Comfortable working in a fast-paced, team-oriented environment.
• Able to stand, walk, and perform repetitive motions (reaching, lifting, pushing, pulling) for extended periods.
• Capable of lifting and carrying up to 25lbs.
• English language proficiency is required to perform the essential functions of this position.
• Bilingual (English/Spanish) a plus.
• This position requires Full-time position in office setting – no remote
• May require evenings/weekends during peak recruitment or for urgent employee relations matters.
• Occasional travel to recruitment events, career fairs, or training.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster, and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.  If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to HR@ReunionResort.com.