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Human Resources Manager

Benchmark OK Management
Full-time
On-site
United States
HR Leader

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

POSITION PURPOSE

Support the Director of Human Resources by coordinating and leading the efforts of the human resources team in the day to day operation.  Align the human resources function with the overall strategy of the hotel operation. Will report to the General Manager in the absence of a Director of Human Resources.

ESSENTIAL FUNCTIONS

Responsible for Workers’ Comp.

  • Create strategies to reduce Workers’ Comp cases, in number and cost (Trainings, Flyers, Meetings)
  • Reporting of accidents with Insurance Carrier
  • Follow up with employee and manager regarding accident
  • Support manager with light duty work procedure
  • Follow up on doctor’s appointments until employee is released back to work full duty.
  • Work with insurance carrier to maximize treatment for employees, to insure a timely recovery.
  • Complete OSHA log once a year

Participate in Safety Committee; attend monthly meetings and safety day. Responsible for any type of Leave of Absence, which includes FMLA, LOA, STD and LTD

  • Insure all required paperwork is completed
  • Pass on contact sheet for insurance and process claims as they are send.
  • Submit all FMLA and LOA paperwork with management
  • Process required paperwork for Payroll and change status in ABRA
  • Audit bi-weekly benefits deduction and collect payments if needed
  • Track leave of absences, ensure employees are returning as scheduled and bring necessary paperwork (doctor’s note, release back to work full duty) if needed
  • Return employees in ABRA

Manage and maintain all Benefit administration:

  • Enrollment (New Hire, Open enrollment, Qualifying Events)
  • Maintaining of records
  • Termination and managing the Cobra notification process
  • Collecting of Benefit deduction if needed
  • Billing
  • Supporting employees with Benefits requests, invoices or any problems arising.
  • Submit required paperwork for Life or AD&D insurance in case of event.
  • Conducting annual Benefits Audit

Plan and organize annual Health Fair for employees with community. Responsible for companies Trip Reduction Program.

  • Annual report and audit through City or Phoenix
  • Creating and distributing flyers to promote the program
  • Educating employees about the program
  • Conduct monthly winner for TRP incentive

Managing the performance review process

  • Send out notifications emails to managers, upcoming reviews
  • Track review process and remind managers / EC member if needed
  • Review reviews before submitted to HRD for signature, accuracy on rating and peer review totals, language, check file for documentations or achievements and past reviews.
  • Check PIF correct rate, increase and max hourly
  • Review, Peer reviews and PIF need to be signed by HRD and returned to department head
  • Process review after completion ABRA and payroll

Managing job openings and candidate flow.

  • Posting of job openings internal flyer, Besthotelcareers.com, HCareers, Newspaper add etc.
  • Strategize application flow for all positions and identifying proper sources for postings
  • Work with managers on qualification needs of their candidate
  • Prescreen all applications on Talentczar.
  • Conduct telephone interviews for qualified candidates
  • Submit qualified candidates to managers after telephone screen.

Support in the hiring process;

  • Contingent offer paperwork
  • Ensure all candidates pass drug test, background check and employment references
  • New Hire orientation, processing paperwork, benefits pack as needed.

Support in the termination process

  • Process paperwork
  • Last paycheck is complete
  • Ensure uniform, name tag, locker are returned
  • Conduct exit interview and meet with employee as needed.

Tracking and process of all company available incentive programs

  • Stellar, send out monthly reminder, collect nominations, enter in Stellar workbook and create print out for EC to vote. Combine votes and submit Winners to HR Coordinator for certificates. Submit check request for winners to Payroll
  • Manager/Supervisor of the quarter, send out quarterly reminder, collect nominations, enter in Stellar workbook and create print out for EC to vote. Combine votes and submit Winners to HR Coordinator for certificates. Submit check request for winner to Payroll
  • Managing referral and tuition reimbursement program and submit payment through payroll.

Conducting and managing company required trainings.

  • Diversity Training
  • Sexual Harassment Training
  • Palms Training, work with managers all employee are completing their monthly training.
  • Create short trainings on policies & procedures for Operation Meetings and Stand up

Actively involved in the annual Budget,

  • Staffing guide
  • Wage and Hour Audit
  • Analysis of positions

Responsible for all reports (EEO1, VETS, Month End Report, benefits, etc.) on annual, monthly basis or random if needed. Support during Employee Opinion Survey

  • Support during EOS events
  • Creating feedback reports for departments
  • Uploading action plans in system

Support in any employee relation as delegated

  • Thorough understanding of all policies & procedures and handbook
  • Ensure enforcement of policies & procedures

Support the Care initiative Actively involved and support the daily office operation Process and submitting of garnishment Process and submitting of unemployment claims, responsible of the response process and closely working with Law firm. Attend weekly operation meeting, inform management on ongoing events, benefit changes etc. Participate in monthly HR department meetings

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.