Human Resources Manager

The HR Manager position exists to translate HR requirements into consistent results, resolve issues as they arise, and maintain operational integrity and quality standards. This position ensures policies become action and employee needs are met with accuracy and reliability. This is a hands-on execution role responsible for delivering day-to-day HR operations across assigned organizations. 

Core Functions

• Execute day-to-day HR operations for assigned organizations, including employee relations, benefits administration, payroll-adjacent activities, recruitment support, and core HR administration.
• Serve as the primary HR point of contact for employees and managers, independently researching issues, exercising sound judgment, and resolving matters within established authority.
• Own employee relations execution, including intake, documentation, performance counseling support, corrective action documentation, and guidance to managers through sensitive situations.
• Apply MDC HR standards consistently while adapting execution to the operational realities of each client organization.
• Meet with hiring managers to assess workforce needs, clarify role requirements, and guide recruitment efforts from intake through selection.
• Conduct candidate interviews and participate in selection discussions to support timely, well-aligned hiring decisions.
• Audit payroll outputs and monthly benefits reconciliations to confirm accuracy, compliance, and timely resolution of discrepancies.
• Execute required compliance reporting and maintain complete, audit-ready documentation and records.
• Ensure internal controls, procedures, and deadlines are followed without exception.
• Enter, validate, and maintain accurate HRIS, payroll, benefits, and recruiting data across all required systems.
• Execute HR project work such as handbook updates, policy revisions, and HR due diligence support.
• Prepare clear, accurate HR documentation and materials for internal use, training, and client-facing delivery.
• Manager HR and recruitment requests to ensure work is completed, documented, and not left open-ended.

Experience & Background

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• 7+ years of progressive HR generalist experience, executing HR work across multiple organizational units or in client-facing, consulting, or outsourced HR environments.
• Demonstrated progressive ownership and accountability for full-scope HR work, including employee relations, compliance, payroll- and benefits-adjacent operations, HR systems, and multi-state employment matters. 

Core Competencies

• Applied HR Expertise: Demonstrates depth across employee relations, compliance, performance management, and recruitment execution, applying knowledge confidently in real-world situations.
• Operational Judgment: Evaluates HR matters in context, determines appropriate resolution paths, and escalates high-risk issues appropriately.
• Decision & Execution Ownership: Makes timely, well-reasoned HR decisions and owns work from initiation through resolution without unnecessary delay.
• Risk & Compliance Awareness: Understands federal and state employment requirements and anticipates compliance exposure before issues escalate.
• Quality & Process Discipline: Follows established processes and internal controls while reviewing work critically to ensure accuracy, consistency, and defensible outcomes.
• Workstream Management: Balances multiple priorities without sacrificing responsiveness, accuracy, or judgment.
• Professional Presence: Communicates with clarity, composure, and credibility in sensitive or high-pressure situations.
• Client Representation: Represents MDC professionally with client leaders and staff, delivering HR execution aligned with firm standards.
• Confidentiality & Discretion: Handles sensitive matters responsibly and maintains appropriate boundaries.