Human Resources Manager

Hours:  Full-Time, salaried exempt, in person 

Salary: $70,000-73,000 (DOE) plus Health, Dental, Vision, Life Insurance, 403B retirement savings plan

Location: 2929 19th Street San Francisco

Start Date: Position open until filled.

Since 1971, Jamestown Community Center has been providing learning opportunities and safe spaces for low-income youth in San Francisco’s Mission District. Our youth represent the low-income, racially and ethnically diverse community in which they live and attend school. Our strategy is to serve a core group of neighborhood youth with multiple, high-impact programs as they grow through a full range of programs designed to help them transition from children into confident young adults.
 

Programs include arts instruction, academic tutoring, sports, leadership development, employment, counseling, and parent programs. Throughout these programs, Jamestown aims to provide all participants with the highest-quality youth development experience. This approach builds young people’s resilience as they face their daily challenges and supports their natural inclination to pursue their own growth into healthy, productive young adults. Our work focuses on the innate assets of youth to develop their leadership and ability to challenge discrimination and oppression and to bring about change in their communities.

ORGANIZATION VALUES

The Jamestown Community Center is located in San Francisco’s Mission District and provides services at several sites. Jamestown is an affiliate of UnidosUS.

POSITION DESCRIPTION 

The Human Resources Manager (HRM) plays a critical role in supporting the daily operations of our organization through comprehensive HR leadership and operational excellence. This position requires exceptional organizational skills, attention to detail, problem-solving abilities, and strict confidentiality standards.
 

The HRM provides strategic support across all program teams, working to optimize systems in HR, facilities, IT, payroll, and other operational areas. As a member of the Leadership Team, this role reports directly to the Executive Director and collaborates closely with senior staff to ensure effective organizational operations and compliance.

ESSENTIAL DUTIES & RESPONSIBILITIES 

Human Resources Management

• Develop and implement comprehensive HR strategies covering recruitment, retention, benefits administration, records management, and staff development
•  Manage full-cycle recruitment and onboarding processes, including job posting, interviewing, offer letters, background clearances, and orientation programs
• Serve as primary contact for all employee benefits providers (health, life, workers' compensation, unemployment, retirement plans)
• Administer day-to-day benefits management, including group health, workers' compensation, life insurance, HCSO, and 403(b) plans
• Coordinate and manage annual benefits enrollment process
• Handle disability, workers' compensation, and unemployment insurance claims
• Process employment verification requests and maintain employee records
• Update, communicate, and enforce employee handbook policies and procedures
• Ensure compliance with EEO, ADA, and Federal/State/City labor laws
• Supervise 2-5 staff
• Establish and manage work schedules and timelines for self and team members
• Oversee youth interns and volunteers as needed
• Coordinate HR and staff training programs
• Streamline volunteer management systems
• Prepare HR reports and manage data collection
• Provide HR reports as required for audits and funders
• Oversee and maintain HR and payroll platforms and communication with providers and vendors

Operations Management

• Develop and communicate Jamestown-wide emergency safety plans (physical and digital disaster preparedness)
• Collaborate regularly with accounting department and deputy director
• Identify operational inefficiencies and develop productivity improvement strategies
• Maintain and update operational policies and procedures
• Manage organizational insurance policies and certificates of liability
• Ensure timely submission of bills to Executive Director via check request forms
• Oversee front office coverage as needed

Compliance & Risk Management

• Ensure compliance with all applicable labor laws and funding requirements
• Monitor policy changes affecting regulatory requirements
• Maintain strict confidentiality and professional standards
• Support organizational mission through participation in internal committees
• Perform other duties as assigned

PHYSICAL REQUIREMENTS

• Ability to lift and carry up to 25 pounds
• Standard office environment with occasional Bay Area travel
• Regular use of computer, phone, copier, and standard office equipment
• In-person work capabilities
• Fingerprint and TB clearance required upon hire

This is a full time, salaried, exempt position with benefits.

QUALIFICATIONS 

• Bachelor's degree in Human Resources, Human Services, Business Administration, related field, or equivalent work experience required
• Minimum 3 years of experience in Human Resources, Office Administration or Operations
• Proficiency in MS Office Suite, Salesforce, Google Workspace
• Experience with payroll systems, Paycom, and QuickBooks for nonprofits
• HRIS and database management experience
• Excellent written and verbal communication skills
• Strong interpersonal and relationship-building abilities
• Demonstrated ability to manage multiple priorities simultaneously
• Highly organized and self-motivated
• Commitment to diversity, equity, and inclusion
• Passion for youth development and organizational mission
• PHR/SPHR certification preferred
• Bilingual (Spanish/English) capabilities preferred
• Nonprofit sector experience preferred

Jamestown Community Center is an Equal Opportunity Employer. 

We encourage women and people of color to apply. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

In accordance with applicable law, including the Fair Chance Ordinance, a background check will be required for candidates selected for positions that involve direct contact with minors.