Human Resources Manager, Climate Pledge Arena

Delaware North Sportservice is searching for a Human Resources Manager to join our HR team at Climate Pledge Arena in Seattle, Washington. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.

If you are passionate about hospitality, and looking for complex, stimulating work leading high performing teams, apply now!

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.

• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensure they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Handle employee relations matters, including conducting investigations and complaint resolution
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures

• Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
• Union experience, required
• Previous experience using iCIMS, Workday, or similar HRIS system
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• Strong interpersonal and communication skills
• Independent problem solving and analytical abilities