Human Resources Manager

Human Resources Manager | Chester, VA

TDB Communications

Lead with Purpose. Build Careers. Drive Impact.

Are you ready to shape the future of HR in a dynamic, mission-driven environment? Join TDB Communications as our Human Resources Manager for our onsite team in Chester, Virginia and lead a team that doesn't just manage people, we build careers that change lives.

Salary Range: $80,000 to $90,000, depending on qualifications

The Role

Lead a high-performing team of HR Business Partners in our fast-paced Chester call center, where your strategic vision will directly impact hundreds of employees and the critical services they provide to communities nationwide. From healthcare support to government services, your work will touch lives every single day.

🎯 Strategic Leadership

• Guide and develop a team of three HR Business Partners, transforming them into trusted advisors
• Drive workforce planning as we scale from 200 to 600+ employees during surge periods
• Partner with site leadership to execute game-changing talent strategies

⚖️ Employee Relations Excellence

• Navigate complex employee relations with confidence, ensuring compliance with FMLA, ADA, EEO, and FLSA
• Lead investigations and risk mitigation with precision and care
• Champion our inclusive culture where every voice matters

📈 Performance & Development

• Architect performance management systems that drive results
• Facilitate leadership development that creates tomorrow's leaders
• Use data-driven insights to reduce attrition and boost engagement

🤝 Operational Partnership

• Collaborate directly with call center leadership on mission-critical staffing decisions
• Present compelling workforce analytics to executive leadership
• Ensure seamless HR support across multiple shifts and departments

What Makes You Perfect for This Role

Must-Haves:

• 3 to 5 years of progressive HR experience
• 2 + years of managing high performance teams
• Battle-tested experience with complex employee relations and investigations
• Deep knowledge of employment law and compliance requirements
• Exceptional leadership and communication skills
• Proficiency with HRIS platforms and Microsoft Office Suite

Bonus Points:

• HR certification (SHRM-CP/SCP or PHR/SPHR)
• Call center or high-volume service environment experience

Why Chester? Why TDB?

🌟 Purpose-Driven Impact: Your work directly supports veterans' healthcare, federal agencies, and commercial clients nationwide—making a real difference every day.

📍 Prime Location: Our Chester facility offers the perfect blend of suburban charm and urban accessibility, with Richmond just minutes away.

🚀 Growth Opportunities: Join a company that's been growing for over 20 years with no signs of slowing down.

💪 Stability Meets Innovation: Backed by long-standing federal partnerships while embracing cutting-edge workforce solutions.

🎯 Career Development: We invest in your growth through mentorship, training, and advancement opportunities.

What We Offer

• Comprehensive benefits package
• Professional development opportunities
• Collaborative, inclusive work environment
• Flexible scheduling during peak periods
• Office-based role with occasional local travel

Ready to Make Your Mark?

This isn't just another HR role, it's your chance to build something extraordinary while serving a mission that matters. If you're passionate about developing people, driving results, and making an impact, we want to hear from you.

Apply today and join the TDB Communications family where purpose meets possibility.

TDB Communications is proud to be an Equal Opportunity Employer. All employment decisions are made based on qualifications, merit, and business need.