Are you an experienced HR professional who thrives on building strong teams and fostering a positive workplace culture? We’re looking for a Human Resources Manager who brings energy, clarity, and collaboration to every interaction. In this leadership role, you’ll oversee all aspects of HR operations, with a focus on communication, compliance, and employee engagement. If you excel at guiding teams, supporting managers, and aligning people strategies with organizational goals, this is your opportunity to make a meaningful impact in a mission-driven environment.
Position Objective:
The Human Resources Manager is responsible for overseeing and executing all aspects of the human resources function, including employee relations, recruitment, performance management, compliance, and organizational development. This role ensures HR strategies support the organization's mission and culture while maintaining compliance with applicable laws and best practices.
Essential Duties:
- Develops and implements HR strategies aligned with organizational goals.
- Manages the full-cycle recruitment process, including job postings, candidate screening, and onboarding.
- Provides guidance to managers and employees on employee relations, performance improvement, and HR policies.
- Oversees benefits administration, leave of absence management, and workers’ compensation programs.
- Ensures compliance with federal, state, and local employment laws and maintains up-to-date HR policies.
- Coordinates and supports performance review processes, training initiatives, and employee development programs.
- Maintains accurate employee records and HR systems, ensuring data integrity and confidentiality.
- Investigates and resolves workplace issues and employee concerns in a fair and consistent manner.
- Assists with workforce planning, organizational structure, and compensation analysis.
- Supports organizational culture by promoting values of respect, inclusion, and collaboration.
- Other duties assigned by Goodwill.
Essential Skills:
- In-depth knowledge of employment law and HR best practices
- Excellent interpersonal and conflict resolution skills
- Strong written and verbal communication
- Ability to maintain confidentiality and professionalism
- Organizational and analytical skills to manage multiple priorities
- Experience with HRIS systems and digital tools
- Alignment with mission, culture, and continuous improvement
Core Competencies:
- Ability to build and sustain positive working relationships
- Capacity to coach managers and staff toward effective solutions
- Ability to lead change initiatives in a collaborative environment
- Clear communication and guidance in complex or sensitive matters
- Strong problem-solving and decision-making abilities
- Commitment to fairness, equity, and compliance
- Ability to support team growth and professional development
Education:
- Bachelor’s degree in Human Resources, Business Administration, or a related field required
- Minimum 3 years of progressive HR experience, including supervisory responsibilities
- HR certification (PHR, SHRM-CP, or similar) preferred
Work Environment:
Office environment with regular interaction across all departments. Occasional travel to store locations. Work may involve high confidentiality, time-sensitive deadlines, and sensitive personnel issues. Flexibility in schedule may be required to meet operational needs.