Human Resources Manager

At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future.  We hope you will consider joining our team.  We are seeking a full time Human Resources Manager to join our Human Resources team.

Manage all HR operations for the Bank.  Ensure benefits, HR programs and policies are efficient, effective and in compliance with applicable employment laws. 

Duties and Responsibilities:

• Manage all areas of HR including Staffing, payroll, benefits, employee relations, performance management programs, and recruiting. 
• Conduct HR staff performance reviews.
• Review Benefit plan documents for accuracy and gain an understanding of plan design details.  Assist Benefit Administrator in distribution of materials and benefit communications to employees, working with Benefit vendors as necessary.
• Ensure HR processes and policies are in line with current employment legislation.  Review practices regularly for compliance and update accordingly.
• Change/Develop new HR policies/programs and streamline processes where possible based on business needs.
• Employee relations and problem solving with managers.
• Ensure clear, thorough employee communications (forms, announcements, policies) from HR department.
• Ensure all job descriptions are up to date and compliant with all local, state, and federal regulations
• Manage and maintain the HR system (ADP) and other technologies used by the department, manage upgrades, training, security, and procedures that ensure data integrity.  Create/run reports.
• Assure a well-trained, efficient HR staff, using open communications and fostering a team environment. 
• Any other duties as assigned.

Requirements:

• Bachelor’s degree preferred
• ADP experience preferred
• 3-5 years HR experience required
• Effective verbal and written communication skills
• High degree of confidentiality
• Proficient computer skills (Word, Excel, e-mail, and HR system management experience is required)

Critical Competencies:

• Accuracy
• Confidentiality 
• Communication

****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****

 Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf