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Salary Range:

$70,000.00 to $79,500 USD annually

As part of Arizona State University’s charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.

This role oversees a team of HR Partners responsible for employee relations across assigned sites, ensuring consistent, fair, and legally compliant practices. The HR Manager, Employee Relations sets strategy, builds team capability, and partners with leadership to proactively address workplace concerns, strengthen management practices, and foster a positive employee experience.

QUALIFICATIONS:

• Bachelor’s Degree in Human Resources, Business or related field, required.

• SHRM, HRCI or other related HR Certification, strongly preferred.

• Experience with HRIS, preferably Workday.

• 5+ years of progressively responsible human resources experience. 

• 2+ years of leadership experience or team management, preferred.

• Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.

• Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

DUTIES AND RESPONSIBILITIES:

Employee Relations Strategy & Leadership

• Develop and lead the organization’s employee relations strategy, ensuring fair, consistent, and compliant practices.

• Establish standards for performance management, corrective action, and investigations.

• Identify trends and proactively implement strategies to improve workplace culture and reduce risk based on quantifiable data.

• Serve as the primary point of contact for employee relations matters for Director and Executive Director level roles for respective assigned sites of your assigned HR Partners.

Team Leadership & Development

• Directly manage, coach and develop the HR Partners in all Employee Relations matters.

• Build team capability in conflict resolution, investigations, and manager coaching

• Provide guidance and support on complex or sensitive employee relations cases.

• Allocate cases strategically across the team; ensuring consistency in approach and documentation across the team

Employee Relations Case Management

• Oversee employee relations cases including investigations, performance concerns, and workplace conflicts

• Serve as escalation point for high-risk or complex issues

• Ensure timely, thorough, and well-documented case resolution

• Partner with legal and Senior HR leadership as needed.

Manager Coaching & Organizational Support

• Partner with school leaders and HR Partners to strengthen performance management practices.

• Provide guidance on employee concerns, development, and retention strategies.

• Support HR Partners and leaders in building positive, productive team environments.

• Promote proactive resolution of workplace issues.

Policy, Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and organizational policies

• Review and maintain employee relations policies and procedures.

• Conduct audits and ensure proper documentation of employee actions

• Mitigate organizational risk through consistent and sound HR practices.

Data, Reporting & Continuous Improvement

• Analyze employee relations trends and provide actionable insights with data reporting.

• Develop reporting on key metrics (turnover, complaints, investigations, outcomes).

• Drive continuous improvement in ER processes and systems.

Cross-Functional Partnership

• Collaborate frequently with the HR Manager of Talent Acquisition leadership to ensure overlap of work is effectively being supported and communicated across all HR Partners.

• A variety of projects and/or work responsibilities will be assigned and owned by individual HR Managers at any given time that are respective to the overall HR Operations of the organization.

• Support change management efforts across the network.

• Additional duties as assigned, across all above sections mentioned.

SUPERVISORY RESPONSIBILITIES

• Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include decisions related to selection, performance appraisal, discipline and salary recommendations.

• Build strong and empowered teams by providing direction, delegation, counsel, mentoring and expertise to individual team leads, while retaining overall responsibility and accountability for results.

• Promote and encourage the development, training and promotion of staff members to ensure the perpetuation of a professional and competent workforce.

KNOWLEDGE, SKILLS AND ABILITIES 

• Proven ability to improve systems, procedures and initiate corrective actions. 

• Knowledge of best practice operations and programs to increase efficiency and effectiveness through technology solutions. 

• Knowledge of operational requirements and standards of integrated HRIS. 

• Demonstrated knowledge of current federal and state laws, statutes, regulations, policies, and directives pertaining to hiring guidelines, employment law, benefits, and leaves. 

• Background in working in a fast paced, ever-evolving environment.

• Skilled in navigating diverse relationships and partnerships with a cross section of stakeholders.

• Tact, diplomacy and persistence. 

• Excellent verbal and written communication skills and highly organized.

• Proven program and project management skills with a track record of working cross-functionally and achieving successful project outcomes. Matured judgment and capacity to take initiative and work with a team.

• Takes initiative, displays a strong work ethic, and is detail-oriented.

• Experience working in collaborative, dynamic, and high-performing environments

• Ability to work collaboratively with a variety of stakeholders in and outside of ASU Preparatory Academy.

• Ability to apply critical thinking skills and problem-solving skills related to analysis and determining solutions. 

• Ability to maintain strict confidentiality. 

• Ability to apply knowledge and experience to anticipate, forecast, and develop strategies to achieve objectives. 

• Ability to articulate, represent professional demeanor and ability to take initiative.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 30 lbs. such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.

LOCATION:  

UCENT

TRAVEL: 

Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.

This job description is subject to change at any time.