Position Title: Human Resources Manager
Reports To: Chairman & CEO
Department: Administration / Executive Leadership
Location: Albuquerque, NM
Position Summary
The Human Resources (HR) Manager will serve as the strategic and operational leader for all HR functions across Southwest Women’s Oncology and Optimum. As a member of the Senior Leadership Team, this role will partner closely with the Chairman & CEO and management team to design, implement, and lead HR programs, policies, and practices that align with organizational goals, ensure compliance, and foster a positive, high-performing workplace culture.
The HR Manager will oversee all areas of human resources including talent acquisition, employee relations, compliance, compensation & benefits, training & development, and performance management.
Key Responsibilities
Leadership & Strategy
- Serve as a trusted advisor to the Chairman & CEO and Senior Leadership Team on all HR-related matters.
- Lead the development and execution of HR strategies that support organizational growth and workforce effectiveness across both entities.
- Drive a culture of collaboration, accountability, innovation, and compassionate care consistent with the mission and values of SWWO & Optimum.
- Lead HR as a strategic business partner, contributing to company-wide decision-making.
- Drive organizational development, succession planning, and leadership pipeline initiatives.
Talent Acquisition & Onboarding
- Develop and oversee recruitment strategies to attract and retain top clinical, administrative, and wellness/aesthetic talent.
- Manage onboarding programs that ensure seamless integration, compliance, and cultural alignment for new hires.
Employee Relations & Engagement
- Act as primary contact for employee relations, ensuring fair, consistent, and legally compliant handling of issues.
- Champion initiatives to enhance employee engagement, satisfaction, and retention.
- Promote diversity, equity, and inclusion in all aspects of the workplace.
Compliance & Policy Management
- Ensure compliance with all federal, state, and local employment laws.
- Maintain and update the Employee Handbook, HR policies, and SOPs.
- Oversee risk management related to people strategy.
- Oversee credentialing, background checks, and compliance requirements specific to healthcare and medspa operations.
Compensation, Benefits & HR Operations
- Oversee compensation and benefits administration in partnership with external brokers/providers.
- Lead compensation strategy, market benchmarking, and pay equity analysis, not just administration.
- Manage leave programs, including PTO, FMLA, military leave, and other statutory entitlements.
- Ensure accurate payroll processes in partnership with Finance.
- Maintain HR systems and records to ensure accuracy, confidentiality, and compliance.
Performance Management & Development
- Lead the annual performance management cycle, including goal-setting, evaluations, and feedback processes.
- Develop and oversee training programs (technical, compliance, and leadership development).
- Support succession planning and career development initiatives.
Qualifications
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree or HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred.
- Minimum 5–7 years of progressive HR leadership experience, with at least 2 years in a management role.
- Experience in healthcare, wellness, or multi-entity business environments strongly preferred.
Knowledge & Skills
- Deep knowledge of federal and New Mexico employment laws and HR best practices.
- Strong interpersonal and communication skills; able to build trust and credibility at all levels.
- Proven ability to manage sensitive employee matters with discretion, fairness, and professionalism.
- Strategic thinker with strong execution and organizational skills.
- Comfortable in a fast-paced, high-growth, patient- and client-focused environment.
Core Competencies
- Leadership & Influence – Guides and inspires others while serving as a key member of the executive team.
- Collaboration – Builds strong partnerships across departments and businesses.
- Cultural Stewardship – Models the values of compassion, excellence, innovation, and integrity.
- Problem Solving – Approaches challenges with creativity, fairness, and compliance awareness.
- Adaptability – Thrives in a dynamic, dual-business environment with diverse needs.
Work Conditions
- Full-time role based in Albuquerque, NM.
- Regular on-site presence required across both SWWO and Optimum.
- May require occasional evening/weekend availability for leadership or HR-related needs.