Human Resources Manager, Kennedy Space Center

Delaware North Parks and Resorts is searching for a Human Resources Manager to join our HR team at Kennedy Space Center in Merritt Island, Florida. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.

If you are passionate about hospitality, and looking for complex, stimulating work leading high performing teams, apply now!

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests. 

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 12 complimentary tickets and 4 parking passes per year to share with friends and family
• Attraction share program with 5 visits per year with up to 3 guests at discounted rates to popular Florida attractions
• Rewards and recognition program with cool gifts and merchandise
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible team members, part-time team members must earn eligibility

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensure they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Handle employee relations matters, including conducting investigations and complaint resolution
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures
• Assist with union contract negotiations, ensure all union contracts are properly implemented and adhered to, and investigate union grievances

• Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
• Previous experience using iCIMS, Workday, or similar HRIS system
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• Union experience a plus
• Strong interpersonal and communication skills
• Independent problem solving and analytical abilities