Human Resources Manager, Southland Casino

Delaware North Gaming is searching for a Human Resources Manager to join our HR team at Southland Casino in West Memphis, Arkansas. As an HR Manager, you will oversee team member employee relations, talent aquisition, training, compliance, and be an important partner for your local and enterprise HR team.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

• Handle employee relations matters, including conducting investigations and complaint resolution, FMLA, ADA, and workmans comp.
• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensure they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures

• Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• Gaming/Casino industry experience a plus
• Previous management experience
• Experience working with a large employee base
• Previous experience using iCIMS, Workday, or similar HRIS system
• Strong interpersonal and communication skills coupled with world class customer service skills and knowledge.
• Independent problem solving and analytical abilities