Manager Employee Relations

Agency

Dept of Revenue

Division

Human Resources

Job Classification Title

Agency HR Consultant III (S)

Position Number

60081292

Grade

NC18

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***

Please make sure that you have entered all necessary information on your application. Once you hit submit, you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application.

The North Carolina Department of Revenue is seeking a skilled and confident Employee Relations professional to support a workforce of over 1,400 employees across the state.

This role is a working supervisor position designed for someone who can navigate complex situations, build trust quickly, and provide clear, thoughtful guidance in moments that matter. Whether you’re continuing your growth within state government or bringing experience from another organization, this position offers the opportunity to expand your impact and operate at a higher level of influence.

Work Environment & Flexibility
• Reports to headquarters located at 501 N. Wilmington St., Raleigh, NC 27604
• This position requires a minimum of one day of on-site work per week with a flex schedule.


Why Join Us
At the North Carolina Department of Revenue, our mission is to fund public services that benefit the people of North Carolina. Behind that mission is a workforce that depends on strong, thoughtful HR leadership.

In this role, you’ll have the opportunity to support employees, guide leaders, and contribute to how the organization approaches some of its most important people-related decisions.

Knowledge Skills and Abilities/Management Preferences

• Demonstrated ability to lead complex employee relations investigations, including handling sensitive matters with confidentiality and sound judgment.
• Proven experience advising leaders at all levels on employment policies, performance management, conflict resolution, and organizational culture.
• Strong analytical and critical thinking skills, with the ability to interpret trends in employee relations data and recommend proactive strategies.
• Experience partnering with HR, Legal, and senior leadership to ensure compliance with federal and state employment laws and to support organizational goals.
• Three (3) years of directly related experience in the concentration of Employee Relations, Equal Employment Opportunity, Performance Management, or Legal.

Recruitment Range: $63,927- $94,000

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service 
• Twelve paid holidays per year 
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year 
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave 
• Personal Observance Leave and Community Service Leave  
• Longevity pays lump sum payout yearly based on length of service 
• 401K, 457, and 403(b) plans
• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. 

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. 

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Heidi Jean Nolta

Recruiter Email:

HEIDI.NOLTA@NCDOR.GOV