Operations & HR Specialist

 The Operations & HR Specialist is a "hub" role designed for a versatile professional who enjoys variety. One hour, you might be onboarding a new hire or navigating multi-state compliance; the next, you might be troubleshooting a workstation or managing office vendor relationships.

You will oversee the lifecycle of HR operations—including payroll, benefits, and compliance—while providing essential support for office operations and light IT needs. Reporting to the Chief Content Officer while advising Board members, you will ensure our team has the tools and environment they need to succeed.

 1. HR & Compliance

• Regulatory Oversight: Maintain a current understanding of legal requirements, including the Montana WDEA and multi-state labor laws.
• Policy Management: Administer and update the Employee Handbook and company policies to ensure ongoing compliance.
• Employee Relations: Manage the full employee lifecycle, including recruiting, interviewing, coaching, and conflict resolution.
• Records Management: Maintain accurate, up-to-date digital employee files within the HRIS.

2. Payroll & Benefits

• Payroll Processing: Execute bi-weekly payroll and conduct all related reporting.
• Benefits Administration: Manage the ICHRA platform, 401(k) funding, and annual open enrollment in partnership with our brokers.
• Financial Support: Itemize and prepare HR-related invoices for the Accounting department.

3. Operations & IT Support

• Onboarding/Offboarding: Lead the logistical side of hiring, including equipment setup and software access.
• Light IT Support: Provide basic troubleshooting for office hardware and software (G Suite, Slack, workstations).
• Office Management: Manage office-related purchasing, supplies, and vendor relationships.
• Cross-Functional Support: Provide administrative assistance to other departments as needed to ensure overall company agility.

Preferred Qualifications and Experience:

• Experience: 3–5+ years in an HR, Operations, or extensive Office Management role preferred.
• Compliance Knowledge: Familiarity with federal and state employment laws.
• Tech Savvy: Comfortable with HRIS platforms (Paylocity experience is a plus) and providing basic IT troubleshooting.
• Soft Skills: High level of integrity and confidentiality; ability to work independently in a "department of one" capacity.
• Communication: Strong interpersonal skills with the ability to collaborate with the Executive Board and department heads.

Physical Dimensions: 

While performing the duties of this role, the employee is often required to: sit; use hands in

repetitive motions to finger, grasp, handle, or feel; and talk or hear. The noise level in the work

environment is typical of that of an office. Employees may encounter frequent interruptions

throughout the workday. The employee is occasionally required to: stand; walk; and lift or reach

with hands and arms.

The employee must be able to operate routine office equipment, including computer terminals

and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely

perform work on a computer for an average of 6-8 hours per day, when necessary. Must be

capable of regular, reliable, and timely attendance. Must be capable of climbing/descending

stairs in an emergency. Ability to lift 20 pounds (if necessary for office supplies or materials).

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing.

viewing a computer terminal; extensive reading; visual inspection involving small defects, small

parts, and/or operation/inspection of machines, and/or using measurement devices at distances

close to the eyes.

Note: The statement herein is intended to describe the general nature and level of work performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.