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Job Function:
Project/Program Management GroupJob Sub Function:
Project/Program ManagementJob Category:
ProfessionalAll Job Posting Locations:
Jacksonville, Florida, United States of America, Miami, Florida, United States of America, New Brunswick, New Jersey, United States of AmericaJob Description:
We are searching for the best talent for a Process Excellence Capabilities & Training Manager.
This is a hybrid role available in multiple cities within United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:
New Brunswick, NJ
Jacksonville, FL
Miami, FL
Purpose:
At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Project Management to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients.
The Process Excellence Capabilities and Training Manager is responsible for defining, building, and sustaining the capabilities required to deliver capital projects effectively across Global Engineering. Reporting to the Director, Project Delivery Process Excellence & Capabilities, this role shifts the emphasis from traditional training delivery to strategic capability development and comprehensive training program management, ensuring the organization possesses the skills, behaviours, and capacity required to effectively execute its capital agenda.The role integrates business acumen, executive effectiveness, project execution & delivery excellence, and contractor partnering capabilities, working closely with Engineering & Property Services (E&PS), Procurement, Legal, and project leadership to ensure both internal teams and external partners are equipped to perform.
You will be responsible for:
Support the development and lead the capability strategy for Global Engineering Process Excellence, defining the skills, behaviors, and competencies required across roles and project phases.
Design, deliver and program-manage capability-building programs beyond technical process training including:
Business and financial acumen for capital projects
Executive communication, presentation, and stakeholder effectiveness
Decision-making in complex, matrixed environments
Conduct and review capability and skills gap assessments; translate gaps into targeted development actions and resourcing recommendations.
Partner with leadership to assess workforce readiness and resourcing needs across major programs and portfolios.
Develop enablement focused on working with and managing contractors, in partnership with Procurement, Legal, and E&PS, including commercial awareness and partnering behaviors.
Collaborate closely with Engineering & Property Services (E&PS) to align capability development with facilities, real estate, and site execution needs.
Provide on-site capability enablement and training at project and site locations, particularly during project mobilization and critical execution phases.
Embed capability development into onboarding, project mobilization, and leadership routines, rather than standalone training events.
Drive Continuous Improvement by applying structured CI methodologies and tools to enhance capability programs, improve process execution, and strengthen operational performance.
Develop, manage, and continuously optimize a training calendar that aligns with organizational priorities
Measure capability effectiveness through performance and execution outcomes, continuously refining programs based on business needs.
Qualifications / Requirements:
Bachelor’s degree in Engineering, Business, Operations, Learning & Development, or related discipline is required; advanced degree is preferred.
A minimum of 8 years of progressive experience in process excellence, project management, capital project delivery, or technical learning and development within a large, matrixed organization.
Lean and/or Six-Sigma certification with proven record of continuous improvement is preferred.
Demonstrated experience designing and delivering role-based training programs for standardized processes across global, cross-functional teams.
Strong understanding of end-to-end capital project lifecycles, including phase-gate models, cross-functional interfaces, and execution governance.
Proven ability to translate complex engineering and project management processes into practical, scalable training content that drives adoption and consistency.
Experience working in regulated or highly controlled environments (e.g., pharmaceutical, biotech, medical devices, or similar)
Track record of influencing senior stakeholders and partnering with SMEs to deliver enterprise enablement initiatives.
Experience supporting large capital programs or portfolios; exposure to mega-project environments strongly
Advanced proficiency in Microsoft Office (PowerPoint for executive-ready content, Excel for tracking and analytics, Word for controlled documentation).
Experience with collaboration and knowledge platforms (e.g., Microsoft Teams, SharePoint) for content hosting and global deployment.
Familiarity with Learning Management Systems (LMS), Resource Management Systems (RMS) and digital learning tools for course administration, tracking, and reporting.
Experience in data management and visualization systems such as Power BI and Tableau is preferred
Ability to work with process documentation and visualization tools (e.g., Visio or equivalent) to support training and standardization.
Comfort operating in data-driven environments, using metrics and dashboards to measure training effectiveness and adoption.
This position may require 25% of domestic and/or international travel.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility
The anticipated base pay range for this position is :
$102,000.00 - $177,100.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).