Raging Waters Los Angeles - Human Resources Coordinator

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are currently looking for a:

Roles & Responsibilities:

People & Organization (P&O) Coordinators are professional team members responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, employee events and helping to maintain positive employee relations.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

Hourly Rate: $21.00

This is a Seasonal Position

Beginning Start Date: May 2025

Job Duties & Responsibilities:

· Welcome team members and guests with a smile and positive attitude!

· Professionally and legally represent Raging Waters Los Angeles to ensure continued compliance with all federal, state, and local employment laws

· Distribute team member uniforms and keep track of inventory

· Create team member ID badges and name tags

· Assist with recruiting and interviewing initiatives throughout the season

· Schedule team member orientations and ensure all team members complete the required onboarding activities

· Conduct Park tours for new employees

· Assist with the coordination and execution of exciting team member events

· Respond to team member inquiries via phone and email

· Distribute paychecks on a bi-weekly basis and answer inquiries related to pay

· Assist with timekeeping for assigned departments

· Review payroll and proactively identifies errors

· Assist with data entry into HRIS and Learning systems

· Review and track compliance with work permits for minors

· Assist with processing HR paperwork, employee transactions, and terminations

· Assist employees with Workday navigation and password resets

· Assist with scheduling departments using workforce management platform, Quinyx

· Perform copying, filing and various other administrative duties

· All other duties assigned by leadership

Education & Work Experience:

· Minimum of 1-year of related work experience in HR highly desired.

· College education preferred but equivalent work experience will also be considered

· Previous experience with utilizing centralized scheduling or workforce management platforms highly desired

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

· Must be at least 18 years of age to comply with California Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays

· Must have reliable transportation to and from work for your scheduled shift

· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

· Ability to portray a positive, professional attitude

· Ability to maintain confidentiality and protect sensitive employee data

· Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

· Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

· Ability to use office technology and equipment, such as PC, software, and copier

· Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

· Ability to remain seated for extended periods of time, while using a computer

· Ability to stand or walk for long periods of time throughout the workday

· Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

· Ability to carry, push, pull, lift, and hold objects weighing 0 pounds or more

Working Conditions:

· This role will be primarily based in an office setting with some interaction with other outdoor park locations

· Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions

· Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits: