Receptionist and HR Assistant
The Receptionist and HR Assistant is responsible for managing front desk operations and supporting human resources functions. This includes welcoming and checking in visitors, assisting with confidential HR administrative duties, and offering support across the organization. This role serves as a key point of contact for both internal employees and external visitors, supporting a safe, organized, and people-focused workplace.
To be successful, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Responsibilities:
- Greet and assist employees and guests in a friendly and professional manner
- Oversee the visitor management system, ensuring guests have proper badging and the resources they need during their visit
- Direct visitors to the appropriate person and office
- Receive, send and distribute mail and packages
- Provide basic and accurate information in-person and via phone/email
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. brochures, tissues, and pens)
- Responsible for ordering and re-stocking of office/kitchen supplies and orderliness of supply room and kitchen
- Provide high-level support to HR Manager on various tasks, projects, and events
- Manage eLearning training and development program, including managing users, developing lesson plans, creating reports, and maintaining records for the company
- Organize catering/food deliveries for meetings or company events
- Organize celebratory events, including decorating and setup/breakdown
- Prepare and maintain HR SOPs
- Arrange travel and accommodations
- Assist with onboarding, including preparing Welcome Kits for new hires
- Schedule appointments and update meeting calendars
- Prepare expense reports
- Reconcile expense statements
- Maintain and update HR Board
- Manage phone and birthday lists
- Provide exceptional customer service by maintaining a high level of courtesy in all interactions with employees
- Address general employee inquiries in a timely and professional manner
- Other duties as assigned
Requirements and skills:
- A degree in business administration, general studies or other applicable disciplines, as well as previous receptionist/coordinator experiences preferred
- Proficiency in Microsoft Office Suite and Google Workplace
- Solid writing skills
- Excellent communication and interpersonal abilities
- Ability to work independently, prioritize work and ask for further clarification when necessary
- Effectively adapt to variations in work tasks and workload
- Strong organizational and multitasking skills with attention to detail
- Customer service attitude
- Ability to maintain confidentiality with sensitive HR and employee information
- Bilingual in Spanish – Nice to have
Additional Information:
- PTO, holidays, health, dental, life insurance, and 401K participation. Equal Opportunity Employer.