Receptionist & HR Coordinator

ROLE OVERVIEW

As a HR Coordinator & Receptionist, we want you to be friendly, approachable, and demonstrate confidentiality with your work. You will be responsible for administrative functions including data entry, file audits, employment verifications, form collection, reporting and working on special projects as assigned. The HR Assistant must have strong computer and time management skills, be detail oriented and organized, deadline driven and have the ability to multi-task in a fun and often changing environment.  

JOB RESPONSIBILITIES

• Greet all visitors and guests in a positive and professional manner between the hours of 8:30am - 5:30pm each weekday (with some flexibility).
• Answer and direct incoming calls and direct callers to the appropriate departments.
• Provide general support such as preparing correspondence, forms and reports, scheduling meetings and conference rooms.
• Sort and distribute incoming mail to appropriate recipients.
• Process outgoing mail, including postage and delivery to the post office or courier services.
• Perform basic security check-in processes, including building access cards for verified Vendors and 3rd party guests.
• Manage Employee questions quickly and effectively, and partner when required; provide troubleshooting assistance to employees involving any of our systems or processes.
• Perform various clerical and administrative activities, including but not limited to data entry and e-file maintenance, sending emails with status updates as required.  
• Support recruiting and new hire activities including filling out applications, appointment-setting, orientation and entering Employee data into systems.
• Provide general support such as preparing correspondence, forms, arranging meetings, processing confidential reports and documents, and tracking deadlines.
• Provide support for payroll and timekeeping as needed to ensure Employees are paid accurately and timely; may need to escalate to vendor and follow-up on tickets.
• Assist with HR compliance projects and audits throughout the year.
• Assist in the organization of company sponsored events, from planning to coordination.
• Comply with company policies and procedures.
• All other duties as assigned by manager.

SKILLS/EXPERIENCE

• Bilingual candidates are strongly encouraged to apply, as we have a multilingual workforce.
• 1-3 years of work experience, with an interest in learning about Human Resources, Clerical, Office, or Administrative Assistant responsibilities. 
• Self-Driven and solutions oriented, with a desire to work as part of a team. 
• Experience showing discretion, integrity, responsiveness, and strong attention to detail.
• Excellent communication and people skills, organization, and ability to follow up with competing priorities.
• High level of proficiency with Microsoft Word, Excel, PowerPoint, and computer data entry.
• Ability to establish and maintain healthy working relationships at all levels in the organization.
• Ability to multi-task, be flexible to deliver effective results and meet deadlines.
• An ambassador of our Core Values: Teamwork, Honesty, Commitment, Passion, and Positive Attitude.

PHYSICAL REQUIREMENTS

• Moving to accomplish tasks in various environments including confined spaces/file rooms.
• Remaining in a stationary position, standing, or sitting /typing for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.

BENEFITS

• 100% Company paid, employee-only medical, dental, vision, and life insurance.
• 4% 401(k) matching
• Company profit sharing (twice annually)
• Up to 15 days of PTO & vacation time, maternity/paternity leave, company-covered short-term & long-term disability, paid training time, paid volunteer time, 7 paid holidays
• Corporate discounts, employee sales, Employee Assistance Program
• Tuition reimbursement and scholarship (for dependents going to college)
• A great work environment, where you will learn, be challenged/ supported and given projects that reflect your interests, and you can own/ take pride in!

COMPANY OVERVIEW

Shop LC was established in Austin, TX in 2007 and is now broadcasting live to 75-million homes in US as well serve customers through the website ShopLC.com. Shop LC ships approx. 29,000 pieces to its U.S. customers every day. Shop LC, US employs approx. 550 people in operations such as its warehousing, customer service, merchandising, marketing, ECommerce, live studio, and management reside at the U.S. headquarters in Austin, with extended support from the Global Headquarters in India.  Shop LC sees huge market potential in U.S. for its value-based electronic retailing through TV, Web, Full power major OTA’s, OTT, Marketplaces, and social channels.

Retail Units Overview

A subsidiary of VGL, TJC was established in London, UK in 2006 and now broadcasts live to 25 million homes in the US as well as serves customers through the website TJC.co.uk. TJC ships approx. 12000 products to its UK customers every day. TJC employs approx. 220 people in London in various divisions like LC with extended teams in India. 

An additional subsidiary of VGL, ShopLC Germany was launched in Dusseldorf, Germany. 

VGL Overview

Vaibhav Global Limited, (VGL) is a well-established vertically integrated company, founded in India over 35 years ago. Over the years, VGL has built itself to be a vertically integrated retailer with robust supply chain from designing, manufacturing, distributing, and retailing in the most advanced consumer markets of the world.  VGL operates globally with offices in the United States, United Kingdom, China, Indonesia, Thailand and most recently Germany. 

VGL is a publicly listed and actively traded corporation on the Indian stock exchange. It also has private equity backing from many well-known PE firms. VGL’s total employee (Full-time and contract) strength is approx. 3500 worldwide.  

VGL has strong beliefs in supporting its community and its environment with its purpose of Delivering Joy. There are two main elements. First, through our Your Purchase Feeds program, each B2C retail entity donates one nutritious meal to a school going child in India, U. S. and UK for each item sold through all its platforms. Generating over 54 million Meals for kids in need.  Your Purchase Feeds provides more than a meal, it feeds the hearts, minds, and futures of children. 

Our Mission statement embraces the ambitious goal of distributing One Million Meals to Children in need by 2031 from current level of 54k/day- an ambitious 34% annual growth.

Second, is to take care of the environment:  All VGL companies are set to reduce their carbon footprints and become a net zero by 2030.   The VGL offices in India are supported by 100% owned and operated solar power. Each unit is working toward LEEDS Certification.   The team is proud to have achieved Platinum LEED Certification in India and recognized as a Platinum Green Business in Austin, TX by the Office of Sustainability.