Senior HR Generalist

Company Overview  

At National Carwash Solutions (NCS), we're building the future of car wash technology with a team that's passionate about innovation and committed to excellence. Whether you’re designing cutting-edge products and systems, or delivering exceptional service, your work helps us leave the world cleaner than we found it. Our core values of hard work, quality, and innovation have remained constant since our founding over 50 years ago.  

Join us and build a meaningful career where your contributions truly make a difference. 

Job Summary:

As a Senior Human Resources Generalist (Sr. HRG), you will provide human resources support to various Business Units across the US, including equipment sales, chemical sales, and our field service and installation teams. The Sr. HRG is responsible for the daily functions of the HR department for both hourly and salary employees who are primarily remote. The Sr. HRG is well versed with employment laws and experienced in employee relations, performance management, engagement activities, as well as discipline assessment, EEOC and workplace investigations.  Successful candidates will act as a liaison between employees and managers and effectively enforce company policies and practices.  

Development and implementation of Company compensation plans, health, welfare, benefits and retirement plans, leave of absences, payroll processing and environmental health and safety duties are managed by other members of the HR team.

Essential Functions:

• Collaborates with the HR Recruiting team and hiring managers to understand required skills and competencies for openings as well as forecasting future talent needs.
• Utilizes Learning Management System (LMS) to track and document compliance with mandatory and non-mandatory training completions such as new hire modules, anti-harassment training, management and job specific trainings, etc.
• Reviews trainings and recommends/implements revisions to materials as required by policy and regulation changes.
• Handles routine employment related inquiries, addresses concerns and disciplinary matters, resolves disputes and carries out EEOC compliant investigations.
• Recommends resolutions and refers complex or sensitive matters to the appropriate staff; participates in employee disciplinary meetings and terminations.
• Answers basic benefit related inquiries and assists with Open Enrollment information distribution.
• Answers basic administrative questions and ensures compliance with our performance management platform.
• Upholds our customer-centric culture in all communications with employees. Implement meaningful employee recognition and engagement programs to foster morale.
• Complies with Federal, State, and local employment laws and regulations and recommended best practices; enforces adherence.
• Participates in annual reviews of policies, procedures and related HR documents; provides input for revisions and changes to maintain compliance.
• Maintain accurate, complete electronic employee personnel files.
• Maintains professional and technical knowledge of HR trends, best practices, regulatory changes and employment law by attending educational workshops; reviewing professional publications; and establishing professional networks.
• Comply with all applicable employment, OSHA, EPA, DOT and local regulatory laws, and company policies and procedures.
• Employees must have a reliable means of transportation to and from their designated work location (e.g., warehouse, office, job site) to ensure consistent and timely  
• Performs other duties as assigned.

Required Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field.
• Five (5) years of human resources experience working in a dynamic environment with a remote workforce
• 2 years of experience administering California labor laws and regulations within the last 4 years
• Must have the ability to analyze situations and make recommendations to effectively resolve emotional and complex problems or issues through use of guidelines, best practices, policies, procedures, regulation and law.
• Ability to interact with and influence a diverse set of managers and leaders at all levels; excellent interpersonal, negotiation and conflict resolutions skills.
• Detail-oriented; must ensure a high level of performance accuracy.
• Ability to act with integrity, ethics, professionalism and confidentiality.
• Able to work independently with minimal direction, demonstrates initiative and delivers results.
• Must be able to work with different time zones
• Ability to work in an office if needed
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Ability to travel up to 15% of the time to support various business units. For business-related travel, the candidate must be able to utilize reliable means of transportation that meet company time and cost requirements.

Preferred Qualifications:  

• SHRM or HRCI Designation, SHRM-CP, SHRM-SCP, PHR, or SPHR 
• At least 2 years of experience supporting a sales team, with an understanding of commission plans.
• Experience with E-Verify and electronic I-9 verification
• Advanced competency in computer software skills, including Microsoft Office and G-Suite.
• Experience working with UKG Pro

Compensation, Benefits and Application Information    

• Target Salary Range: $80,000 – $90,000 per year. Actual compensation is determined by experience, education, and geographic location.
• Incentive Pay: This position is not eligible for an annual performance-based bonus.
• Benefits: Comprehensive medical, dental, and vision; HSA/FSA; matching 401(k); Basic Life/AD&D; and Long-term/Short-term disability.
• Paid Leave: Competitive PTO and holiday pay. Employees accrue paid sick leave in accordance with the AZ Fair Wages and Healthy Families Act, the CO Healthy Families and Workplaces Act, and the CA Healthy Workplaces, Healthy Families Act.
• Application Deadline: Applications are accepted on an ongoing basis until the position is filled.
• Career Advancement: NCS is committed to internal growth; successful candidates may have opportunities to advance into HR Management or specialized leadership tracks.

Physical Requirements

• Sit / Use Computer / Communicate: More than 6 hours per day.
• Stand / Walk / Stoop / Climb: Less than 3 hours per day.
• Lift: Up to 50 lbs. less than 3 hours per day.

Equal Opportunity & Privacy

National Carwash Solutions is an Equal Opportunity Employer.

• Fair Chance Hiring: NCS will consider for employment qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.
• E-Verify: NCS participates in E-Verify to confirm employment eligibility
• Privacy: California residents can review our Applicant Privacy Notice regarding data collection.

 This job description outlines the general nature and level of work expected but is not an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify job duties, responsibilities, and activities at any time with or without notice as business needs arise. 

National Carwash Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.