Senior HR Generalist

The HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners. We empower our employee-owners to make this a great place to work and create value. Our goal is for you to find a fulfilling, authentic working environment that exceeds your personal expectations while also honoring our mission, vision, and core values. A workspace where happiness is observed!

ROLE: Senior Human Resources Generalist

POSITION SUMMARY:

The Senior HR Generalist is responsible for performing HR-related duties on a professional level and works closely with the HR Director in supporting three (3) geographic locations. This position carries out responsibilities in the following functional areas: training, performance management, onboarding, retention, policy implementation, recruitment/employment, compensation, and employment law compliance. This position assists in developing, implementing, and evaluating ongoing HR policies, programs, functions, and activities to provide a 5-star employee experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Employee Lifecyle

• Develop and implement strategies to create a world-class employee experience throughout the entire employee lifecycle, from onboarding to retirement.
• Coordinate onboarding and offboarding processes
• Manage new hire paperwork, system access, and exit documentation
• Ensure employee records are accurate and up to date in Workday

Recruiting & Hiring Support

• Post jobs, coordinate interviews, manage offers and pre-employment steps
• Serve as point of contact for candidates and hiring managers
• Ensure hiring process follows company and legal requirements

Employee Relations

• Foster a culture of ownership and entrepreneurship by developing initiatives and programs that encourage employees to take ownership of their work and promote innovation.
• Serve as first point of contact for employee questions and concerns
• Document issues, gather facts, and escalate complex employee matters to HR Director
• Support disciplinary documentation as directed

Benefits & HR Administration

• Assist employees with benefits questions and enrollment and escalate complex issues
• Support leave administration and required documentation

HRIS & Compliance Support

• Maintain accurate data in Workday
• Run standard reports and audits and support compliance activities

Policy & Process Application

• Administers various human resource plans and procedures for all organization personnel; assists in the development and implementation of personnel policies and procedures.
• Recommends new approaches, policies, and procedures to continually improve efficiency of the department and services performed.
• Maintains compliance with federal, state, and local employment and benefits laws and regulations.
• Apply HR policies consistently
• Assist the Human Resource Director in the administration of other human resources duties as directed or assigned. Including but not limited to: promotions, transfers and contract administration, EEO compliance, job classification, performance evaluation, and employee relations
• Perform all other duties as assigned by HR Director

DUTIES AND ACCOUNTABILITIES – Essential for all Professional/Management level

• Knowledge - Maintain required knowledge, skills, and abilities in assigned area of expertise, including the laws, standards, fundamentals, methods, procedures, and techniques required for job. 
• Workflow Management - Manage time effectively; meet deadlines; and produce quality work requiring little or no review. 
• Judgment - Exercise good judgment and appropriate decision making within scope of job. 
• Communication - Effectively communicate with audience appropriate content and detail both verbally and in writing.
• Relationship Management - Maintain strong and effective interpersonal skills and effective working relationships with all stakeholders, both internal and external. Demonstrate HB Home Services core values (Trust, Team, Grit, and Growth).
• Proficiency with Microsoft Office.
• Maintain regular and consistent attendance as required for acceptable performance and accountabilities of this position.
• Responsible for the establishment and ongoing maintenance of an effective system of internal control within the scope of assigned job responsibilities.
• Strong interpersonal skills and ease with both telephone and in-person contacts.
• Strong organizational and time-management skills, including ability to handle multiple tasks simultaneously.

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

• High school diploma, completion of G.E.D.
• Bachelor's degree in business, human resources, or related field or related work in lieu of degree.
• SHRM or HRCI Certification: Preferred
• Experience: A minimum of five years of HR experience
• Experience in a shared services environment helpful
• English language skill

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.