Senior Human Resources Generalist

The Senior HR Generalist will administer and support the daily functions of the Human Resource (HR) department by performing administrative and HR-driven tasks and services, specifically related to recruiting and onboarding efforts. The Senior HR Generalist will promote the philosophy and mission of the agency by performing the following duties.

Duties & Responsibilities:

Recruiting and Onboarding:

• Provides daily oversight of the interview process, including tracking of interviews across all programs and departments and providing guidance on interview scheduling. 
• Supports the efforts of coordinating interview questions, ensuring that all sets of questions are up to date and if any changes are made, that they are approved by HR Management.  
• Works alongside HR staff in the new hire onboarding process, coordinating assignments on job postings and the new hire onboarding experience. 
• Processes through received applications and shares applications and resumes for all currently posted positions to the appropriate shared folder. Coordinates with Hiring Managers to schedule 1^st and 2^nd interviews. Will also conduct pre-screening phone calls, as needed.  
• Assists with effective onboarding of employees through the established new hire process, including completing and maintaining pre-hire checks, processing new hire paperwork and getting employees set up as required prior to start dates. 
• Attends local and regional career fairs through colleges and universities, as well as community tabling events and/or job fairs, serving as an HR Representative for ICAN, for recruiting efforts and community employment exposure.   
• Works with the Human Resources Manager to identify potential career fairs and community job fairs to attend, on a quarterly basis. Will also coordinate to research and identify tabling materials that may be needed. 

Compliance & Policy Adherence: 

• Responsible for monthly audits of the DMV LENS reports, ensuring that all staff have current and valid Drivers’ Licenses. The process shall include follow up with employees whose licenses are not valid for any given reason.  
• Maintains accurate and up-to-date Human Resource and personnel files and records, including conducting periodic audits. Maintains the integrity and confidentiality of human resource files and records.  
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. 

Human Resources Support: 

• Provides support to Human Resources Manager during the off-boarding process, specifically with Exit Interviews, serving as a backup or assisting with documenting the interview.  
• Responsible for tracking new hires’ contact information (i.e. email address, phone numbers) and placing orders for business cards upon hire and on an as needed basis.   
• Processes through all employment verifications that come through the department, via external sources; while following the agency policy in regards to the information that can be provided.  
• Answers frequently asked questions from applicants and employees relative to standard policies, hiring processes, etc.; refers more complex questions to appropriate HR Management.  
• Plans and supports company-wide information meetings such as open enrollment, new hire orientation events, wellness-related meetings and any other relevant HR meetings, on an as needed basis. 
• Assists with additional projects and/or duties as required by management of the Human Resources department. 
• Serves as a backup with duties in regards to Employee Benefits and other inquiries that come into the department, on as needed basis and/or as dictated by Human Resources Management.

Education/Experience:

• Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or related field is preferred; minimum of an Associate’s Degree in Human Resources, Business Administration, or related field will be considered in combination with relevant experience. 
• Minimum of three to five years of experience in human resources is strongly preferred.
• A valid NYS Driver's License is required, as occasional travel between locations will be required.