Senior Human Resources Generalist (50889)

OUR MISSION

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Position Summary:

In this position as Senior HR Generalist, you will serve as a key partner in delivering a high-quality, employee-centered HR experience across The Family Place, supporting leaders and employees in navigating complex HR matters while driving effective, compliant, and efficient HR operations. 

You'll wear multiple hats as a well-rounded HR professional working across all areas of Human Resources, from employee relations and performance management to payroll and benefits administration, HRIS management, leave administration, and compliance, while building trust through collaboration, sound judgment, and resourceful problem-solving. Serve as a primary point of contact for employee relations, conduct workplace investigations, support conflict resolution, and partner with the Head of HR and Compliance team to maintain organizational policies and ensure compliance with employment laws. Manage HRIS administration and optimization in Paycom, develop HR metrics and dashboards that inform data-driven decision-making, support recruiting and onboarding initiatives, and identify opportunities to improve HR processes and employee experience across the organization. This role offers the opportunity to grow into an HR Manager role over time and is well-suited for someone motivated to develop into a future HR leader. 

If you're a curious, resourceful problem solver who takes ownership and follows through, brings sound judgment to complex situations, and wants to build an engaging employee experience while supporting a mission-driven nonprofit serving survivors of domestic violence, this is your opportunity to grow as an HR leader.

Key Responsibilities:

Employee Relations & Workplace Management

• Serve as a primary point of contact for employee relations matters.
• Conduct workplace investigations and support performance management and conflict resolution.
• Manage leave of absence processes, including FMLA, ADA, and other applicable leaves.
• Support workers' compensation and respond to unemployment claims, including hearings as needed.

Payroll, Benefits & HR Administration

• Oversee payroll, benefits, and leave administration processes in partnership with the Payroll & Benefits Coordinator.
• Guide day-to-day HR operations without direct supervisory responsibility.

HRIS & Data Management

• Oversee HRIS (Paycom) administration, configuration, and optimization, ensuring data accuracy and integrity.
• Develop and maintain HR metrics, dashboards, and reports to support data-driven decision-making.

Policy, Compliance & Strategic HR

• Partner with the Head of HR and the Compliance department to maintain the employee handbook and HR policies.
• Develop and maintain HR policies, procedures, and SOPs to ensure consistency, compliance, and operational effectiveness.
• Ensure compliance with employment laws and organizational policies.
• Identify opportunities to improve HR processes, systems, and overall employee experience.

Recruiting, Onboarding & Development

• Partner with Talent Acquisition on recruiting efforts and support onboarding initiatives.
• Collaborate with the HR team on training and employee development initiatives.

Other Duties:

Performs other job-related duties as assigned

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5+ years of experience working as a Human Resources Generalist.
• Demonstrated experience in employee relations and workplace investigations.
• Working knowledge of payroll, benefits, leave administration, and HR compliance.
• Experience with HRIS systems (Paycom preferred).
• Strong communication, problem-solving, and decision-making skills.

Preferred:

• HR certification (PHR or SHRM-CP) 
• Experience in a nonprofit or multi-program environment 

Licenses and Certifications:
Valid Texas Driver’s License and a clear driving record.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge of HR practices across employee relations, payroll, benefits, and compliance.
• Understanding of employment laws including FMLA, ADA, workers' compensation, and unemployment insurance.
• Knowledge of HRIS systems, particularly Paycom.
• Familiarity with nonprofit HR practices and multi-program organizational structures.
• Knowledge of performance management and conflict resolution practices.
• Understanding of workplace investigation protocols and best practices.
• Strong communication skills, both written and verbal, for engaging with diverse stakeholders.
• Excellent problem-solving and decision-making skills.
• Ability to work across all areas of HR with equal competency and enthusiasm.
• Ability to navigate complex and sensitive HR situations with sound judgment and discretion.
• Ability to take ownership and follow through on HR initiatives and problem-solving. 

Mental and Physical Duties:
Duties are typically performed seated with occasional standing or walking, with limited physical effort required associated with light lifting (less than 25 lbs).

Working Conditions:
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Essential Personnel Designation:

Non-essential employees will follow Dallas Independent School District (DISD) closure/delay decisions and are expected to work remotely or use PTO during inclement weather. Refer to The Family Place Inclement Weather Policy for complete details.

More About US:

At The Family Place, we embrace and live our values: TEAM

• Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication.
• Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community.
• Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results.
• Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion.

What We Offer:

• Competitive salary
• Health, dental, and vision insurance
• Short-Term and Long-Term Disability 
• Multiple Life, AD&D, and Hospitalization in life insurance options
• Retirement options through: 403b, agency matching, and HSA accounts
• Generous paid time off and holidays
• Professional development opportunities
• Benefits referenced above for Full-Time employees

This job description is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will.