Shared Services Employee Relations and Engagement Manager-61123401

• Advise employees and managers on ER matters that include, responding to employee complaints, conducting investigations, overseeing disciplinary actions, managing the exit interview process, and developing and interpreting policies. 
• Collaborate with our Benefits team regarding employment matters related to Workers' Compensation, Extended Illness, ADA and FMLA. Work closely with Human Resources Leadership team and Legal Counsel on complex matters. 
• Routinely review, recommend, and implement strategic and operational improvement initiatives that are in line with the agency and area's vision and mission.
• Manage the Employee Performance Management System (EPMS) Program for Shared Services. Provide reports to agency partners regarding upcoming performance reviews. Provide guidance and counseling to employees and managers on performance appraisals, planning stages and the substandard performance process.
• Oversee the FMLA and ADA Accommodations process for Shared Services and ensure compliance with federal and state time frames. Counsel employees on their rights under the Family and Medical Leave Act. Provide proper documents to employees, assist in their completion, and follow up with the appropriate parties to ensure timely and accurate processing. 
• Serve as each Shared Services agency's Equal Employment Opportunity Officer. Investigate allegations of discrimination and harassment and recommend appropriate action to management. Compile various reports and supporting documents as needed.
• Manage the grievance review process for Shared Services agencies. Represent the agencies at mediations, grievance procedures, hearings, appeals and conferences regarding employee relations issues.
• Manage the unemployment claims for Shared Services and represent agencies as needed at the Appeal Tribunal with the SC Department of Employment and Workforce (SCDEW).
• Manage special and strategic initiatives as directed and work with cross functional groups to ensure completion of initiatives.
• Lead and support staff through coaching, training, and performance development. Streamline workflows while implementing management policies and organizational initiatives. Foster a positive, team focused environment. 

• A bachelor's degree and relevant Human Resources experience. An equivalent combination of a high school diploma and experience may be considered. 
• A master's degree in human resources management may substitute for the required experience. 
• Must have and maintain a valid driver's license.

• Knowledge of principles and practices of HR management. 
• Knowledge of federal and state laws and regulations regarding HR management. 
• Ability to establish and maintain effective relationships with a wide variety of people. 
• Skill in conducting interviews, gathering information, and conducting investigations. 
• Excellent written and oral communication skills. 
• Ability to interpret and apply complex policies and procedures.

• Experience in Employee Relations.  
• Experience in a public Human Resources setting.

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application.  Any misrepresentation will result in your disqualification from employment.  Please complete the state application to include all current and previous work history and education.  A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees: