Sr. Human Resources Generalist

Job Summary 

Cruise Lines International Association is the world’s largest cruise industry trade association, representing the leading cruise lines and travel partners with a mission to promote the cruise industry as a whole.  

As the Senior Human Resources Generalist, you will play a key role in providing comprehensive support to the Human Resources function. This position supports the end-to-end recruitment process, including sourcing and conducting interviews, as well as managing the onboarding and offboarding of employees. The Senior HR Generalist plays an integral role in the day-to-day routine tasks in Talent Acquisition, HR Operations, Benefit Administration, and compliance. 

Essential Job Functions 

Talent Acquisition 

• Facilitates recruitment life cycle activities to include intake sessions with hiring managers, creating job requisitions, external job posting on career sites, job description support, conducting pre-screens interviews & assessments, conducting professional reference checks and background checks. 
• Coordinate all pre-hire activities with hiring manager, IT and Finance team. 
• Partner with hiring managers and support the onboarding of employees by ensuring proper paperwork is completed and employee electronic records / Timesheets are setup properly in Paylocity. 
• Provide onsite support for in-person panel interviews.   
• Partner with Sr. Director, HR to assign workstations for DC Office. 
• Conduct new hire orientation.  

HR Operations 

• Performs routine tasks required to support the HR function including but not limited to benefits, compensation, and leave; performance management; maintain electronic employee records in Paylocity and HR SharePoint.  
• Provide guidance and process all leave of absence requests for employees.  
• Assist bi-weekly payroll operations ensuring all Employee Acton Forms (EAF) are upload to Payroll share drive and pay actions are entered at the end of each pay period.  
• Update payroll records by entering changes in employee statuses, rates of pay, leave accruals and deductions. 
• Support the annual merit increase process by preparing salary adjustment memos and DC Wage notifications for all pay changes.  
• Maintain the HR Share drive and update enterprise organizational chart. 
• Coordinate offboarding for departing employees. 
• Support the annual performance review cycle. 
• Support employee relations / investigations and escalates to sr. director, human resources for appropriate resolution. 
• Process monthly benefit invoices  
• Support employment verifications as needed. 
• Point of contact for Paylocity for all CLIA regions.  

Benefits Administration 

• Work with benefits broker to ensure proper enrollments/terminations of employee benefits and proper COBRA administration. 
• Support the annual open enrollment process and communicate benefit changes to employees.  
• Address employee inquiries related to benefits and ensure timely issue resolution.  
• Coordinate annual 401(k) / financial education sessions with benefits broker.  
• Process 401(k) terminations on vendor portal. 

Misc. 

• Compile data from HRIS and prepare ad hoc reports. 
• Participate on the social committee and support workplace wellness quarterly activities. 
• Support enterprise-wide HR projects as needed.   
• Support the HR function by maintaining compliance with federal, multi-states, and local employment laws and regulations.  

Supervisory Responsibilities 

• None. 

Required Knowledge, Skills, and Abilities 

• Knowledge of principles and processes in human resources 
• Ability to process and handle confidential information with discretion. 
• Ability to work successfully as a member of a team and independently to accomplish tasks and projects. 
• Ability to accurately prepare and maintain records, files, and reports and ability to review documents and data for accuracy. 
• Ability to communicate information and ideas in speaking and writing so others will understand. 
• Ability to handle difficult and stressful situations in a professional manner. 
• Skill in identifying basic problems and reviewing related information to develop and evaluate options as well as making recommendations and implement solutions. 
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines. 
• Working knowledge of the Microsoft Office suite of products with strong Excel skills 
• Ability to maintain confidentiality. 

Required Education and Experience 

• High school diploma; Bachelors degree. 
• 4+ years of job-related experience. 
• Equivalent combination in education and experience  
• HR and / or Payroll experience 

Preferred Education and Experience 

• SHRM certification preferred.  
• Paylocity experience preferred. 

Work Environment 

• This position is based in our DC office as part of a hybrid work environment with 2-3 days in the office during the week.   
• The noise level in the work environment is usually quiet. 

Required Travel 

• None 

Physical Requirements 

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times.  

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Reasonable Accommodation 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

EEO Statement 

CLIA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.