Sr. Human Resources Generalist

Your Role at a Glance

The Sr. HR Generalist is responsible for providing world-class human resources support to all stakeholders.  In specific, this position will lead several of the HR functional duties within the employee life cycle, including Employee Engagement, Performance Management, Employee Relations, Benefits Administration, Policy Management, Training and Education, and Compliance. The successful employee is a pro-active, perceptive, and approachable person who is comfortable supporting and indirectly leading employees at all levels.

How You’ll Drive Success

Engagement

• Partner with Managers to support Employee Engagement; foster an open and pro-active development of engagement initiatives; work to support Mastercam performance standards, providing insight and advice to employees and managers.
• Work with the HR Director to ensure pro-active support for the overall Engagement process. 

Training & Education

• Research, develop and recommend training for employees on matters of compliance and/or continuing education.
• Work with the Management team.        Pro-actively provide support and coaching to managers, focusing on best practices and opportunities to positively impact employees.  
• Work in coordination with HR Director to facilitate Management and Employee training curriculum, ensuring alignment and timely delivery of agreed upon training.
• Work to coordinate, schedule, set-up and support training initiatives, utilize outside vendors as needed. 

Performance Management

• Provide counsel to managers.        Ensure common understanding of the Mastercam Performance Management process. 
• Lead the performance review cycle, overseeing the creation/sharing of support documentation, and proper employee communication.  Provide coaching, with a focus on positive employee relations and continuous improvement.
• Coach, counsel and guide managers on the overall performance management process, ensuring adherence to, and timely execution of, Mastercam performance processes and standards.
• Counsel employees.  Provide support, guidance, advice, and insight as needed. Respond to employee relations issues, employee complaints, harassment allegations and civil rights matters, ensure confidentiality, propriety, and discretion. 
• Investigate violations of policy.        Educate managers on policy or compliance violations, ensure performance standard enforcement across all areas of the company.  Develop, review, and work with managers to ensure compliance with employee performance plans and/or disciplinary actions, from inception to separation.
• Conduct exit interview sessions, analyze data, make recommendations for corrective action and improvement.

Benefits Administration

• Communicate policies, procedures, standards and/or compliance regulations to employees as needed and as appropriate. Educate managers on their role, especially around compliance items and/or policy changes.  Be pro-active and research trends and the potential impact to Mastercam. Recommend new policies, policy revisions or alternative policy interpretation as needed or as required based on external factors.
• Review benefits with employees and process enrollment, cancellation or change requests as needed. Lead the online Annual Open Enrollment communication and election process. 
• Perform benefits administration, including claims resolution, change reporting, approval of invoices and overall communication of benefits information to employees.  
• Perform HRIS data-entry and/or review of benefits information in a timely and efficient manner, ensuring accuracy.

Policy Management

• Inform, support, and reinforce company policy standards as needed.  Review and ensure compliance of said policies with local, state, federal and/or global laws or regulations.  Research and recommend policy updates, changes and/or revision based on current standards, expectations or cultural requirements.  
• Educate managers on policy, support and develop the manager view and ability to educate employees on matters of policy.  Ensure consistent performance standard enforcement across all areas of the company.

HR Compliance

• Maintain employee files, ensure compliance, documentation and follow-up in the day-to-day administration of files.
• Maintain compliance with federal, state and local employment law, benefits law, regulations and executive orders.  
• Maintain records, reports, and logs to adhere to Compliance items such as: OSHA, EEO, ERISA and Workers’ Comp.
• Perform additional Company and HR tasks as needed, including coordination of events, filing, scanning, answering the telephone, answering employee requests and questions or other duties/tasks as assigned based on business needs.

The Talents We’re Seeking

Education

• Bachelor’s Degree or equivalent experience BA in Human Resources, Labor Relations or related field or equivalent education, training and on the job work experience.

Required Skills

• 7+ Years’ progressive experience in a generalist capacity, preferably within a corporate, software environment.  
• 3 Years’ minimum experience overseeing, coordinating, or facilitating employee training (classroom or virtual).
• Proven experience leading employee relations, performance investigations and constructive disciplinary processes.  
• SHRM PHR or SPHR certification required.
• The Ability to work independently, as well as within a team, to support the overall strategy and departmental goals.
• Solid organizational skills, attention to detail, and the ability to use sound judgement independently as needed.
• Outgoing, empathetic, perceptive and understanding individual who thrives in a support role.
• The ability to multi-task, managing multiple projects/tasks at once while maintaining a positive outward demeanor.
• Above average communication skills, both written and verbal, with the ability to provide accurate and timely information in a succinct and easy to understand manner.

Preferred Skills

• Background in employment law, with experience supporting a corporate HR function strongly preferred.

Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” 

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.  

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. 

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise. 

Our Core Values? They are not just words. They are how we win: 

• Winning Together: Collaboration is not optional—it is the engine that drives us. 
• Curiosity: We question, we explore, we innovate. Every day. 
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust. 
• Customer-Focused: We listen. We adapt. We deliver. Always. 

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com, connect on LinkedIn, and join the conversation with #mastercam.  

The next big challenge is waiting—are you ready to accept? 

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.