Temp Human Resources Generalist (Upland)

Temp Human Resources Generalist (Confidential)

Reach Out is a nonprofit 501(c)(3) organization that has been serving the Inland Region of Southern California since 1969. Reach Out’s mission is to strengthen communities by bringing people together to solve our region’s toughest issues: breaking barriers to education achievement, expanding economic opportunities, and creating safe, healthy, and innovative communities. Our aim is to be an effective, positive disruptor of the inequitable status quo. Our core work of strengthening communities takes many forms, from direct services to youth and families, to deep root cause work in building the health and quality of life in our region. 

Reach Out is seeking team members who are passionate about building an equitable Inland Empire, and who recognize that, collectively with our partners, we will be the ones who will ultimately shift mindsets, policies and practices toward equity, justice, and prosperity for all our residents. We support the rights of immigrants, the LGBTQ+ community, and persons living with disabilities. If you hold these same values and goals, Reach Out offers a stellar work culture, a rich benefits & retirement package, and the opportunity to use your talents to build a region where all can thrive. 

BASIC POSITION FUNCTION

Under the supervision of the Human Resources Manager, the Temp Human Resources Generalist will provide professional-level human resources support with a strong emphasis on employee relations, compliance, and day-to-day HR operations. This role serves as a key point of contact for staff employees by supporting interpretation and application of HR policies, handling sensitive employee matters, and ensuring consistent documentation and follow-through. This role requires a highly perceptive and approachable individual that can navigate confidential and complex situations with professionalism, discretion, and sound judgment. This role requires the ability to balance employee goodwill, organizational needs, and compliance requirements in a nonprofit environment.

This temporary position is intended to provide interim Human Resources coverage during the HR Manager’s leave. During this time, this role will be reporting to the VP of Finance & HR. This role works closely with HR leadership on discipline, investigations, accommodations, leaves, and other complex employee matters. The HR Generalist identifies concerns, documents findings, provides recommendations, and escalates issues as needed. The role will assume responsibilities during the leave period and transition selected duties back to the HR Manager upon their return.

• $30.00/hour

Benefits:

• Cost and no-cost options for health insurance.
• Reach Out pays 100% of its employee’s dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Paid sick leave.
• 403(b) retirement plan with match after 1 year
• Professional development.
• Work laptop provided.

ESSENTIAL DUTIES/RESPONSIBILITIES

Employee Relations & Workplace Support

• Serve as a first point of contact for line staff regarding HR-related questions, concerns, and workplace issues; Directors and Managers are referred to the HR Manager for guidance and decision-making.
• Support and document personnel conversations related to performance expectations, coaching, corrective action, workplace conduct, team dynamics, timekeeping, and attendance concerns, under the direction of the HR Manager.
• Draft corrective actions and supporting documentation for HR Manager review and approval; support corrective action and disciplinary meetings as directed by the HR Manager.
• Receive and document employee concerns and conflict resolution efforts, escalating issues and patterns to the HR Manager as appropriate.
• Support workplace investigations by assisting with documentation, coordination of interviews, camera review support, and follow-up, working in tandem with the HR Manager.
• Maintain accurate, confidential, and consistent employee relations documentation across departments.
• Communicate HR policies and procedures to staff, providing clarification as needed and escalating questions requiring interpretation or decision-making to the HR Manager.
• Support resignation meetings and termination meetings in coordination with and as directed by the HR Manager.
• Identify and escalate complex or high-risk employee relations, compliance, or safety matters to the HR Manager and VP of Finance and HR for review and next steps.
• Prepare and present HR updates at staff meetings, including policy reminders, compliance updates, workplace expectations, and safety communications, in alignment with HR Manager guidance.

Leaves, Accommodations & Interactive Process

• Coordinate, manage and track leave of absence and accommodation documentation, including medical, personal, and protected leaves, ensuring accurate records and timely communication.
• Support the interactive process for employee accommodation by assisting with documentation, tracking, and communication, with determinations and approvals handled by the HR Manager.
• Communicate approved work restrictions, accommodations, and workplace adjustments to management while maintaining confidentiality.
• Ensure proper documentation flow and compliance related to leave and accommodation processes, escalating questions or concerns to the HR Manager.

Workplace Safety & Workers’ Compensation

• Support implementation of workplace safety policies and staff compliance expectations.
• Track and document completion of required safety trainings, including OSHA and Cal-OSHA-related trainings as applicable.
• Maintain incident reports, injury documentation, and follow-up logs.
• Coordinate reporting for workplace incidents and injuries, ensuring timely communication with HR Manager and VP of Finance & HR as needed.
• Support return-to-work planning, safety accommodations, and restrictions following workplace injuries.
• Assist with ongoing safety communications, including weather advisories, emergency preparedness, and office safety reminders.
• Identify patterns or trends in workplace incidents and flag potential concerns to the HR Manager.
• Support safe practices for field-based or off-site work, when applicable.

HR Systems, Records & Compliance

• Maintain confidential personnel files and employee records in compliance with legal and organizational standards.
• Support and maintain HRIS data entry, updates, and reporting, ensuring accuracy and timeliness.
• Assist with internal and external audits as requested, in coordination with VP of Finance and HR.
• Maintain compliance with applicable employment laws and regulations related to HR, payroll, and benefits.
• Report, maintain, and monitor workers’ compensation case files and follow up on open cases under HR Manager direction.

Recruitment, Onboarding & Employment Administration

• Support recruitment activities and the onboarding processes for new hires as needed.
• Oversee volunteer and intern recruitment and onboarding processes.

Benefits Administration

• Support benefits administration, including health insurance reconciliation and employee eligibility monitoring.
• Administer COBRA for group health plans if necessary.

OTHER REQUIREMENTS

• Willingness to sign a Training Agreement, if required, for participation in mandatory trainings related to program compliance and government funding requirements.
• Ability to work flexible schedule including nights and weekends.    
• Provide translation support for documents and verbal communications if fluent in Spanish
• Assist with and provide support for Reach Out events as needed.
• Perform other job-related duties as assigned.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Required Education & Experience:

• Bachelor's degree (B.A.) from four-year college or university in a related field. Or
  • In lieu of a Bachelor’s Degree, a minimum of five (5) years’ experience in Human Resources, encompassing a broad range of HR functions.
• At least three (3) years’ experience in Human Resources, encompassing a broad range of HR functions.
  • Knowledge and strong understanding of employment and wage/hour laws in a nonprofit setting. (California experiences preferred.)

Preferred Experience:

• Fluent Bilingual Spanish/English.
• PHR (Professional in Human Resources) Certification preferred.

Knowledge of and Ability to:

• California Labor & Employment Laws – Working knowledge of California and federal labor laws, including wage and hour requirements, overtime, meal and rest periods, timekeeping, leaves of absence, and recordkeeping.
• Wage & Hour Compliance – Ability to support compliance with FLSA and California wage and hour laws, including accurate timekeeping, payroll documentation, and identification of potential compliance issues.
• Policy Interpretation – Ability to interpret and apply HR policies and employment laws consistently and escalate complex or high-risk issues as appropriate.
• Confidentiality & Risk Awareness – Demonstrate ability to handle sensitive employee information and employee relations matters with discretion, professionalism, and sound judgement.
• Problem Solving & Judgement – Ability to assess employee relations issues, identify root causes, evaluate risks, and recommend practical, compliant solutions while balancing organizational needs and employee consideration.
• Creative Thinking – Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
• Innovation/Initiative – Using information from a variety of sources, identifying immediate action needed to address current issues, seizing the opportunity to enhance performance and advance horizontal/vertical goals. Attending to imminent issues while maintaining an awareness of emerging opportunities.
• Teamwork/Cooperation – Readily sharing information, knowledge, and personal strengths. Seeking to understand and building on different perspectives of others to enhance team efficiency and quality outcomes.
• Values and Ethics – Serving the agency with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse, and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employee, and their department accountable for their actions.
• Microsoft Office including Word, Outlook, Excel, and PowerPoint.

Qualifications:

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization. 
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving multiple concrete variables in standardized situations. 

• Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance. 
• Physical Demands - While performing the duties of this job, the employee is frequently required to sit; stand, walk and use their hands to complete various tasks. The employee is occasionally required to react quickly with hands and arms.  The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. 
• Work Environment - While performing the duties of this job, the employee is infrequently exposed to extreme outside weather conditions.  The employee is infrequently exposed to wet and/or humid conditions. On occasion the employee could be exposed to fumes or airborne particles. The noise level in the work environment is usually moderate as found in an office environment. 

Training Agreement Requirement

Participation in certain trainings may be required for your position, as these sessions are mandated by program compliance standards and by our government funding agreements (federal, state, or local). If you are required to attend such trainings, you will be asked to sign a Training Agreement that details the terms and conditions—including any reimbursement obligations—associated with the training. You are welcome to review a sample of this agreement upon request, particularly once a specific training has been identified for you.

Reach Out is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.