DMC Human Resources Manager (Full-Time)

SUMMARY:
The Human Resources Manager is directly responsible for overseeing all aspects of the HR Operation including recruitment, Team Member relations, training, development, and benefits administration. Must operate with self-initiative and proactiveness to drive DNGE property success.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:

• High School Diploma / G.E.D required
• Bachelor’s Degree in Human Resources, Business, or related field from an accredited college or university preferred
• Thorough knowledge of management principles and supervisory practices
• Leadership skills

Skills
Required:

• Business Acumen
• Communication
• Consultation
• Critical Evaluation
• HR Expertise
• Leadership & Navigation

Abilities
Required:

• Must complete a 90-day probationary period
• Must be licensable by SWO Gaming Commission

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for coaching/counseling Team Members and management on all Team Member relations issues.
• Acts as a liaison between Team Members and managers to facilitate communication.
• Leads the recruitment process by proactively sourcing candidates to fill department openings quickly.
• Develop strategies to recognize and reward enhance property Team Member satisfaction.
• Direct and monitor the employment and recruitment process to ensure all position openings are filled in a timely manner.
• Consistently demonstrates excellent communication skills, establishes and maintains relationships with Team Members at all levels for the purpose of providing them with accurate feedback.
• Conducts Team Member relation investigations and partner with Managers to help prepare performance improvement documentation.
• Reviews and analyzes any grievances filled with HR and partners with Department Managers to create resolution within four days.
• Takes a lead role in the development and implementation of Human Resources policies and procedures to ensure that such polices and procedures embrace the DNGE’s Team member relations philosophies and that they are executed consistently, fairly and equitably.
• Provides counseling and support to all personnel to ensure good Team Member relations.
• Support management by providing Human Resource Policy advice, counsel and decisions.
• Protect the confidentiality of any and all business information.
• Ensuring job descriptions for every Team Member is up to date and accurate.
• Responsible for interpretation and application of the company’s established policies and procedures with regarding Team Member relations matter.
• Review all manager discipline written documentation to ensure fair and consistent application of policy.
• Liaison between Team Members (coaching) and managers when appropriate.
• Partner with leadership regarding engagement survey results t create department action plans to improve.
• Monitors monthly turnover reports. Take actions t decrease turnover working with Department Managers and General Managers.
• Reviews and analyzes any grievances filed with HR and partners with senior leadership to create a resolution.
• Proactively work with SWO Gaming Commission requests and assignments.
• Property key users in UKG.
• Other duties as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls.  The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.  

The team member is regularly required to stand, for long periods of time.  Must be able to lift up to twenty (20) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke.  Extensive computer use.  Must handle hazardous materials.  Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs.  Occasionally must deal with angry or hostile individuals. High volume direct public contact. 

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICS, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.

Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period.  Candidates for this position will be required to have dependable transportation available to them.  Must also maintain a valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the casino.