Provides confidential administrative assistance and support services for Human Resources division. Assists in carrying out responsibilities associated with the daily operations of the division. Provides information to internal and external customers, answers phones and performs a variety of clerical functions. Reports to the Human Resources Director.
Human Resources
Full-cycle recruitment
Workers' Compensation
Communications: Must have the ability to actively listen to others for understanding of their needs and situations; ability to speak and write English clearly. Must have working knowledge of proper grammar, sentence structure, paragraphing, punctuation, and spelling. Must have the ability to communicate effectively with persons who do not speak English and are from a variety of different cultures. Be able to read and understand correspondence, memoranda, and directives.
Decision Making: Must be able to assess problems and situations, able to anticipate needs and evaluate alternatives. Must have knowledge of the utilization of appropriate resources and the willingness to initiate use of available resources.
Interpersonal Relationships: Must be consistent in dealing with people; must have tact and diplomacy must strive to promote a cooperative atmosphere in the department; must have a positive attitude. Must be able to respond in a courteous and professional manner with customers. Must be able to retain confidentiality.
Professional Attitude: Must have commitment to the organization; willingness to take initiative; dependability; maturity in relationships with others; and self-confidence. Must represent the organization to other agencies and citizens with a courteous, helpful, accurate and business-like attitude.
Quality of Work: Must be able to produce quality, accurate work. Must be able to detect and correct errors. Must be able to prioritize and perform multiple tasks simultaneously. Must be able to utilize work time properly and productively. Must be able to coordinate and follow through on projects to completion. Must be able to work independently on a wide variety of projects and assignments. Must be able to accurately record and input data as well as accurately file documents.
Technical Knowledge: Must have general knowledge of human resources procedures. Must have considerable knowledge of office procedures and practices. Must have the ability to operate office machines. Must have working knowledge of computer word processing software packages.
Physical Abilities: Must have the ability to read and discern visual images on a variety of media. Must have the ability to remain seated or standing at the same work-station during the work period with appropriate breaks within that time frame. Must have ability to record names and numbers accurately (e.g., not transpose numbers and/or letters). Must have ability to bend to file items regularly.