Human Resources Manager

As a member of the Human Resources Department, the Human Resources Manager managing a Center of Excellence in the Practice Support and Administrative Services Departments, serves as the primary HR operational and strategic partner directly supporting three Chiefs and the respective business support and legal professional talent across the departments.

The Human Resources Manager works closely with the Head of HR Operations, Talent COE Leads (Compensation and Benefits, Learning & Development, and Cultural Engagement) and the Chief Human Resources Officer to ensure HR priorities reflect the needs of the Practice Support and Administrative Services Departments. The Human Resources Manager and their team are responsible for the day-to-day delivery and support of full-cycle recruitment, employee relations, and HR administration across both departments.

ESSENTIAL FUNCTIONS:

Strategic Partnership

• Function as a Human Resources business partner to three Chiefs and their respective leadership teams regarding key organizational and management issues.
• Advise leadership on workforce planning, organizational design, succession planning, and change management initiatives to support departmental and Firm-wide objectives.
• Work closely with HR Leadership to manage emerging risks, complex employment requirements, and workplace policies as they pertain to non-attorney legal support professionals.

Talent Acquisition & Recruitment

• Oversee the Talent Acquisition resources assigned to the COE to manage full-cycle recruitment efforts for all business support and legal professional talent support roles within the Practice Support and Administrative Services teams.
• Advise leadership on recruitment efforts within the COE and establish a cadence to update HR and Department leaders on status of open requisitions. 

People Leadership and Development

• Work collaboratively with other HR Managers and team members to oversee the full employee lifecycle for Practice Support and Administrative Services business professionals, including workforce planning, hiring, onboarding, performance management, development, and offboarding.
• Directly manage direct reports assigned to the COE providing coaching, guidance, and performance feedback.
• Establish and maintain consistent performance standards and accountability frameworks across the function.
• Work collaboratively with department leadership and other HR leaders to support training and development programs to enhance skills, promote career growth, and strengthen succession planning.
• Foster a culture of accountability, collaboration, inclusiveness, and service excellence.

Employee Relations

• Work collaboratively with other Human Resources Manager(s) and HR colleagues to investigate and resolve all types of employee relations matters involving legal support business professionals.
• Document investigation matters, make recommendations, and apply practices and policies consistently.
• Serve as a trusted advisor to leadership and employees, providing guidance on performance management, conflict resolution, disciplinary actions, and workplace concerns.

Service Excellence

• Work collaboratively with the Human Resources Operations Project Manager to identify areas of opportunity for innovation and efficiency improvements within the HR Operations function.
• Leverage HR metrics, analytics, and industry benchmarks to provide data-driven recommendations that enhance the effectiveness of talent strategies within Practice Support and Administrative Services.

ADDITIONAL FUNCTIONS:

• Provide support for major projects and other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:  

• Bachelor’s degree in Human Resources, Business Administration or related field is required, or an equivalent combination of education and/or work experience will be considered in lieu of a degree.

Experience:

• Minimum of eight years of progressive Human Resources experience is required, including demonstrated experience in a strategic HR Business Partner or HR Manager capacity and a track record of managing and developing an HR team.
• Prior experience in a law firm, professional services, or Am Law 100 environment is strongly preferred. Experience supporting legal support business professionals or practice operations functions is highly desirable.
• Significant experience in full-cycle recruitment, including sourcing, interviewing, and talent acquisition strategy, is required.

Knowledge, Skills, & Abilities:

• Excellent communication and interpersonal skills.
•  A strong commitment to client service and the ability to thrive in a fast-paced professional environment.
•  Demonstrated ability to handle multiple assignments under busy time constraints.
• Ability to work with detailed information accurately and efficiently while maintaining confidentiality.
• Proven leadership capability to effectively manage, inspire, and motivate teams to achieve individual and organizational goals.
• Exceptional written, verbal, and presentation skills, with the ability to proactively tailor communications to diverse audiences and stakeholders.
• Consistently exercises sound judgment, tact, and discretion, maintaining a positive, professional demeanor and high standards of conduct.
• Strong supervisory, organizational skills, and ability to prioritize and multi-task with a high volume of work.
• Ability to identify and implement creative solutions to enhance productivity, efficiency, and effectiveness of operations, systems and procedures.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other applicable business software applications.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS:

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds.  Work involves sitting most of the time.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person’s race, color, religion, sex, gender, pregnancy, childbirth, breastfeeding or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran’s status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws.